Recent Bad Reviews


Recent Complaints and Negative Reviews (197 reviews)



Rebate Process is Bad

(2 / 5)

  They offer a $100 rebate for the plan I selected, $50 after the first month. They require you to mail the rebate form to them. I had to call to make they received the form. They did receive it but it took almost 2 more months to receive my rebate and they couldn't provide any information on the rebate status when I called several times. Come on Major, make the rebate process easier and electronic. I cancelled after receiving the first $50 rebate. Too much of a hassle.

Jeff
March 13th, 2024

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Major Energy


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High Electric Charges 2308 St. Rt. 28 Goshen OH 45122

(2 / 5)

  Last billing period my bill was for $544.00. Even though this was a colder than normal period, it was way high for this small 2 br house. Was I getting the Constellation rate for that period?

Daniel J. Dickten
February 9th, 2024

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Constellation


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leaving

(2 / 5)

  Was trying to sign up for service until i heard that they had a $150 cancellation fee if you cancel after 3 months. That cancellation fee is forever. I said never mind.

bill
November 10th, 2023

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Constellation


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Bait and Switch

(2 / 5)

  Everything is great when you sign up and you're told your incredibly low variable rate will fluctuate but usually varies around the rate they advertise. SUPRISE - at month two.... 50% increase in supply charge. At no point during the sign up was I told this was an "introductory" rate and that successive months could get a HUGE up-tick. Looks like this is their business practice. Lure you in, then bank on you never looking at your bill and what they actually charge after month 1. The fact that they refunded me the difference immediately with no questions tells me this is a VERY common occurrence. I'll be looking for another supplier.

-E
October 17th, 2023

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American Power & Gas


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