Charge/Fee Reviews


Problems with Fees and Charges (566 reviews)



Lowest rate

(5 / 5)

  I only do fixed, long term with no fees. The rate was the best around.

Dan
June 27th, 2023

Thanks!

Energy Harbor Responds June 30th, 2023
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Energy Harbor


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3-year fixed rate, budget certainty

(5 / 5)

  I'm in the PPL territory and I signed up for their Clean 36 plan. 3 year fixed rate with no fees or penalties. I like knowing exactly what my rate will be every month, especially when rates are high and expected to just go higher, over time. They sent me an email letting me know that my plan is 100% clean energy and that they're protecting 50 trees in the rainforest for every customer. Not bad. Think has a referral program where you can get long-term discounts on your rate for referring friends/family. Haven't used it yet, but will.

Anthony M.
May 28th, 2023

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Think Energy


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Easy and fast experience with great rates

(5 / 5)

  With upcoming rate changes with PPL, it was time to look for a better rate. Energy Harbor has a great rate, excellent term length, and no fees.

Mike
May 24th, 2023

Thank you!

Energy Harbor Responds May 25th, 2023
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Energy Harbor


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Super easy

(5 / 5)

  The whole process was super easy. I confirmed my address and identity. Enrolled in one of their plans. And on the second billing cycle, my new rate was updated. I can't believe how easy it was. Eversource charged nearly double of what direct energy charges for supply. I'm still paying eversource on delivery because they own the infrastructure but these crooks are getting less of my money. Everyone in CT needs to shop around for supply. They often don't know that you can choose your supplier and simply bend over to eversource and their price gouging. I will shop around again once my term is up.

Set
April 28th, 2023

Hello Set. We are so glad to know you have had such great experience with us! Thank you, in the first place, for choosing us as your trusted electricity supplier. We are thrilled having you as a part of our family, and we will continue providing you with the best services of the market. We value your business with Direct Energy, and we want to continue serving you for a long time to come! Have a great weekend! - Marta / Digital Care

Direct Energy Responds April 28th, 2023
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Direct Energy


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satisfied

(5 / 5)

  Energy costs have skyrocketed! But we felt happy to sign on for a rate that we can live with, and it's a fixed rate for 20 months, without extra fees to be charged for various things other companies charge for.

PA Customer
March 29th, 2023

Thank you!

Energy Harbor Responds April 5th, 2023
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Energy Harbor


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Easy Enrollment and great fixedprice

(5 / 5)

  I did my research and found Energy Harbor to be the best fit for my rental properties with it being a fixed rate for 4 years with no cancellation fees or sign up fees.

Lori
January 27th, 2023

Thanks!

Energy Harbor Responds February 1st, 2023
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Energy Harbor


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Easy, fast, longest term

(5 / 5)

  Energy harbor continues to be the lowest rate with the longest term available for my area. Very easy to enroll, with no hassle. No need to even contact me to confirm, just immediately changed the rate!
Locked in for a long time and zero fees!!
So happy with their rates considering the way everyone elses are sky rocketing

Sue
January 22nd, 2023

Thank you for being a loyal customer!

Energy Harbor Responds January 26th, 2023
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Energy Harbor


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Great experience

(5 / 5)

  The agent came to my door in Rushmore clothes. He went through my bill with me and let me know about Rushmore's 3 year product. The process was easy and professional. No hidden fees, and when I spoke to their customer service agent, she was very cheerful and helpful.

Steve
October 6th, 2022

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Rushmore Energy


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