XOOM Energy Customer Reviews (April 2025 Update)

Updated: April 2025

The best review categories for XOOM Energy are their billing & account management system, with an average of 3.0 stars, and their plans and pricing, with an average of 1.0 stars.

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Most Recent 1 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Avoid at all Costs

Don't let them lure you in with cheap introductory prices. They quickly more than double your standard Pepco costs. Run and don't look back unless you have money to throw away!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Monica S. from Gaithersburg, MD on October 7th, 2022

Rip off company

I looked my my bill today and saw i was being billed an outrageous amount for gas. I checked around and no one else was charging more that .66 for a variable rate. Xoom was .999!! I called and asked why the huge discrepancy from other provides. "That's what our variable rate is." Been a customer since 2013. I always assumed I was being charged a fair market rate similar to other companies. Yeah, right. Who knows how long they have been ripping me off. Shame on me for trusting them and not checking.