Updated: April 2025
The best review categories for WGL Energy Services are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
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Order Experience | |
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Account Management | |
Likely to recommend |
Absurd Harassment
My current energy supplier Delmarva Power informed me in the first week of April that my services have been transferred to WGL Energy as I have enrolled with them!!! I had never even heard of WGL services and had never consented to be enrolled with them. I have absolutely no idea how they would have changed the supplier on my account without my consent, prior approval, or knowledge? I called Delmarva Power and disputed the transfer. On their advice I called WLG services and told them that I have never enrolled with them. Today I received a letter from WGL Energy stating that cancellation charges may apply and the same would be included in the next bill and if I have any questions, I should speak to their Customer Advocates. This is ABSURD!!!!!! |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Harassed Customer
from
Salisbury, MD
on
April 20th, 2024
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