Reviews for WGL Energy Services

Updated May 22, 2024

The best review categories for WGL Energy Services are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.

Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Absurd Harassment
My current energy supplier Delmarva Power informed me in the first week of April that my services have been transferred to WGL Energy as I have enrolled with them!!! I had never even heard of WGL services and had never consented to be enrolled with them. I have absolutely no idea how they would have changed the supplier on my account without my consent, prior approval, or knowledge? I called Delmarva Power and disputed the transfer. On their advice I called WLG services and told them that I have never enrolled with them. Today I received a letter from WGL Energy stating that cancellation charges may apply and the same would be included in the next bill and if I have any questions, I should speak to their Customer Advocates. This is ABSURD!!!!!!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Harassed Customer from Salisbury, MD on April 20th, 2024