“ Shop around!!! Don't be fooled into thinking you're getting a great deal by locking in your winter pricing! After paying $1.99/gal propane for three years I figured it was time to do some shopping. Found another local supplier who locked my winter rate at $1.49 without the absurd $100 fee. When it comes to switching to another supplier, that's where Shipley is THE WORST! I had 172 gallons of LP that Shipley sold to me in their leased tank. I received my final credit today for $39.00. After charging me $89 to pick up their tanks and $1.25/ PER GALLON restocking fee!! Any chance of me recommending someone to this bunch of lousy business people is gone!! Two stars because I never ran out of gas. ”
My plan expired in Expired in July and was then put me on a variable rate that was double than what I originally signed up.
I did not get a 60 or 30 day notice in the male and email of my plan expiring.
I called in after I got my bill and then was put on a 12 mo fix rate 5.95 cents. But I had to call in. Not a happy customer! ”
“ Fair fixed price with no surprise charges. ”
“ Ended up pay almost 15 per kilowatt. Never let us know plan ended. Payed twice as much for electric for two months. Bad customer service. ”
“ This provider offers great rates and is easy to deal with. only consideration is if you will not be with them for a year you will have to pay an early termination fee of $75.00 and you need to call them every you to maintain the lowest rate they offer. ”
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