Read Shipley Energy Reviews


Shipley Energy Customer Reviews

The best review categories for Shipley Energy are the order experience, rated at 3.6 out of 5, and their plans and pricing, rated at 2.8 of 5.

Shipley Energy Rating

Maryland Energy Ratings Score:


( 3 / 5 )
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5 Reviews and Replies for Shipley Energy


Shop Around!!

(1.6 / 5)

  Shop around!!! Don't be fooled into thinking you're getting a great deal by locking in your winter pricing! After paying $1.99/gal propane for three years I figured it was time to do some shopping. Found another local supplier who locked my winter rate at $1.49 without the absurd $100 fee. When it comes to switching to another supplier, that's where Shipley is THE WORST! I had 172 gallons of LP that Shipley sold to me in their leased tank. I received my final credit today for $39.00. After charging me $89 to pick up their tanks and $1.25/ PER GALLON restocking fee!! Any chance of me recommending someone to this bunch of lousy business people is gone!! Two stars because I never ran out of gas.

Doug
September 5th, 2020

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

No Plan renewal notification

(1.8 / 5)

  My plan expired in Expired in July and was then put me on a variable rate that was double than what I originally signed up.
I did not get a 60 or 30 day notice in the male and email of my plan expiring.
I called in after I got my bill and then was put on a 12 mo fix rate 5.95 cents. But I had to call in. Not a happy customer!

John
August 28th, 2020

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

No Surprises!

(5 / 5)

  Fair fixed price with no surprise charges.

Jim B
November 1st, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Unaware of rate increase

(1 / 5)

  Ended up pay almost 15 per kilowatt. Never let us know plan ended. Payed twice as much for electric for two months. Bad customer service.

Cole
August 16th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Shipley Energy is Great

(5 / 5)

  This provider offers great rates and is easy to deal with. only consideration is if you will not be with them for a year you will have to pay an early termination fee of $75.00 and you need to call them every you to maintain the lowest rate they offer.

Arlen
January 30th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

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