The best review categories for SFE Energy are their plans and pricing, with an average of 1.9 stars, and their customer service, with an average of 1.9 stars.
Review from David
Great customer service
| Pleasant and efficient customer service. Very knowledgeable customer representative. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
David
from
Frederick, MD
on
November 3rd, 2020
Most Recent 4 Star Reviews
4 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Great customer service
| Pleasant and efficient customer service. Very knowledgeable customer representative. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
David
from
Frederick, MD
on
November 3rd, 2020
Customers service
| Denise was a wonderful representative! Im excited to see how my bill is next month. Its Green energy ,sold me at that. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Evander
from
Randallstown, MD
on
November 2nd, 2020
Fixed Rate
| Had a sales rep knock on my door and explain to me about fixed rates which I wasn't aware are an option so I signed up to protect myself. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
William Fraser
from
Arnold, MD
on
July 21st, 2018
Good company to lock in rates with
| Some one knocked on my door and explained why locking in a fixed rate is good over time so I signed up with SFE energy. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
William Fraser
from
Baltimore, MD
on
July 20th, 2018
Most Recent 1 Star Reviews
7 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
This company needs to be closed
| I worked for this company for a few days and they never paid me and they do not care about there employees they will have you working getting a heat stroke | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ray
from
Baltimore, MD
on
July 23rd, 2021
Scam scam scam!
| Person showed up at our door advising us that they are the new energy provider in my neighborhood. Sure, I could have questioned more. My bills went up, cancelling requires a ~$500 fee OR I have to stay with them for another billing cycle. I was manipulated and charged more than if I had stayed with BGE. Total ripoff. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
JTho
from
Baltimore, MD
on
April 29th, 2021
Total scam
| They came to my door claiming to be from my power company and said that by signing up with them I would be switching to green energy at no extra cost. My actual power company got in touch and told me it was a scam, so I cancelled. SFE sent me a $250 cancellation bill, which sucked, but I paid it to be done with them. Then, a month later, they sent me ANOTHER $25O bill for cancellation. I have not been able to get in touch with their customer service to resolve this yet, but you can bet they're going to get an earful. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
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Total Scam
from
Laurel, MD
on
March 7th, 2021
SFE is a scam all across the board
| SFE is a scam. I used to work for the Maryland location. If you call them out for their awful customer reviews they say things like " Oh its a billion dollar company of course there will be bad reviews. They mistreat their employees. They drop us off in random locations and we have to go door to door ALL day NO breaks. Alot of woman end up leaving because unlike the guys who they tell us to just use the bathroom behind a tree or something the females would have to either wait for a ride to use the bathroom or walk. They do not save you money and all they are trying to do is switch your supplier. Switch at your own risk. Oh yeah one last thing we get our paychecks through cash app. While I was working there I have never seen a paystubs and I was there for a little over a month | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Anonymous
from
Baltimore, MD
on
February 17th, 2021
Scam
| I had a lady come to my door and make it seem like I had to sign up or my bill would increase. She did not explain that this was a contract. So, not only did my bill double as a result from signing up but they are trying to charge me $250.00 for trying to cancel. This makes no sense! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
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Scam
from
Parkville, MD
on
December 20th, 2020
Getting me to get services by lying
| I had a rep come to my door and tell me he was with BGE and my house was on the list for high utility expenses and I would get a credit of 75.00 for 3 months if i would like the credit i would have to do a phone verification I was never told my supplier would be changed and I was lied to . When calling the CS line I kept getting spoken over trying to convince me to stay but not apologizing for rep lying stating he was with BGE not a 3rd party. It felt like a scam . So disappointed | |||
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| Likely to recommend |
—
.
from
Baltimore, MD
on
November 2nd, 2020
SCAM!!!!!!!!!
| Scam scam scam | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Scam Scam Scam !!!!!
from
Middle River, MD
on
October 25th, 2020
Electric Plans & Rates
Recommended Plans
All Plans
12 Month Fixed
12 Month Fixed Rate
12 month
Fixed Rate
Fixed Rate
12 Month Fixed
9.65¢ / kwh
Monthly Recurring Charge: $0.00
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Rate:
9.65¢
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$75
Monthly Recurring Charge:
$0.00
Important Documents:
Info
3 Year Price Protection
36 Month Fixed Rate
36 month
Fixed Rate
Fixed Rate
Safe Harbor 36
8.69¢ / kwh
Monthly Recurring Charge: $0.00
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Rate:
8.69¢
Rate Type:
Fixed Rate
Term Length:
36 months
Early Termination Fee:
$0.00
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Plan Name
Company
/ Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
3 month
Fixed Rate
Fixed Rate
6.20¢ / kwh
5.1%
under market rate
Compared to the current Potomac Edison (Allegheny) rate of 6.5300¢ / kwh
$0.00
monthly recurring charge
36 month
Fixed Rate
Fixed Rate
8.49¢ / kwh
$0.00
monthly recurring charge
24 month
Fixed Rate
Fixed Rate
8.89¢ / kwh
$0.00
monthly recurring charge
24 month
Fixed Rate
Fixed Rate
9.69¢ / kwh
$0.00
monthly recurring charge
