Reviews for Green Mountain Energy

Updated: February 2025

The best review categories for Green Mountain Energy are their plans and pricing, with an average of 5.0 stars, and the order experience, with an average of 5.0 stars.


Recent Good Review from ERG

Seamless transition to new energy supplier
When our old supplemental provider substantially increased rates (our primary provider is the outstanding community solar organization Neighborhood Sun), we shopped for renewable energy providers and found Green Mountain. Very pleased with ease of shopping on BGE site and transition to Green Mountain.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

ERG from Owings Mills, MD on April 14th, 2024
Thanks ERG! We appreciate you sharing your experience. Our goal is always to provide the highest level of customer service.
— Green Mountain Energy


Most Recent 5 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Seamless transition to new energy supplier
When our old supplemental provider substantially increased rates (our primary provider is the outstanding community solar organization Neighborhood Sun), we shopped for renewable energy providers and found Green Mountain. Very pleased with ease of shopping on BGE site and transition to Green Mountain.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

ERG from Owings Mills, MD on April 14th, 2024
Thanks ERG! We appreciate you sharing your experience. Our goal is always to provide the highest level of customer service.
— Green Mountain Energy



Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Blatant Thievery
Do not be fooled by this company. When they u expectedly and viciously raised and doubled their monthly payments we were outraged. Because no matter what we still have to pay the exorbitant rate which Im wondering is legally allowed. There has got to be some criminal element involved. If you are receiving their plan, run away as quickly as possible. If you are considering this company here is your warning. Dont do it!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Unsatisfied Customer from Severn, MD on January 22nd, 2021
We appreciate your feedback. We're sorry that you are not happy with your experience with Green Mountain Energy. Please send us an email at Feedback@GreenMountain.com with your account #, REF #1834 and additional information.
— Green Mountain Energy