The best review categories for Direct Energy are their plans and pricing, with an average of 3.0 stars, and the order experience, with an average of 3.0 stars.
Review from Plan expiring 4-29-2020 w. Direct Energy
Plan expiring 4-29-2020 w. Direct Energy
Professional and honest |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Plan Expiring 4-29-2020 W. Direct Energy
from
Dayton, MD
on
March 16th, 2020

— Direct Energy
Most Recent 5 Star Reviews
4 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
THE DOOR TO DOOR KIDS IN OUR NEIGHBORHOOD
I just wanted to say, we have your service and we're happy but on Neighborhood app, people are submitting complaints they think the kids your company uses door to door to get families to switch their service providers, they think they are a scam,. Asking for our BGE bills and such. Maybe your should go into tv and tell our neighbors that those kids knocking on our doors happen to work for you and that what they are doing is legit. I know because that is how we switched from Constellation to Direct Energy. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Sherie Turpin
from
Brooklyn, MD
on
January 20th, 2022

— Direct Energy
Plan expiring 4-29-2020 w. Direct Energy
Professional and honest |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Plan Expiring 4-29-2020 W. Direct Energy
from
Dayton, MD
on
March 16th, 2020

— Direct Energy
Direct Energy is the best!
I was completely satisfied with Direct Energy and their ability to work with me on my account and rate. Chez was extremely helpful. I couldn't have asked for better service. Anyone considering an electric supplier, Direct Energy cares about their customers. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Christian Nauman Jr
from
Middle River, MD
on
February 6th, 2019

We appreciate you taking the time out of your day to provide an exceptional rating based on your experience with us. We are working diligently to improve processes within our company to ensure that we have consistently great customer satisfaction. Please feel free to reach out to us via phone or Live Chat on our website with your full contact information should you ever need our assistance. Thanks and have a wonderful day!
-Marie
— Direct Energy
Excellent Company and Great prices!
I signed up to have direct energy be our supplier in MD the company rates are outrageous her we got 7.59 for 18 months over 9.05 for most company's not to mention if you refer friends you get $50 and the friend who uses your code gets a $50 gift card!! I have had no issues and the customer service is beyond great!! here is my code if you decide to go with this company and you will get $50 when you sign up! http://www.directenergy.com/refer-a-friend/raf/3530193 code is 3530193 |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Drea
from
Columbia, MD
on
April 3rd, 2018

— Direct Energy
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Deceptive
Advertise 6.49 -7.19 fill out information and they will not accept. When you call they quote 13.1. twice what they advertise |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Direct Energy
from
Essex, MD
on
August 10th, 2022

— Direct Energy
Maryland Energy News:
Can a Whole House AC Mini Split Save Me More?
Residential SOS Rates Increasing, Shop Now?
Should I Close Vents in Unused Rooms Cut AC Bills?
Potomac Edison Raising Rates 30%!
How to Escape and Report a Scam in MD
PEPCO Delivery Rate Increase Starts This April
MD PSC To Target Deceptive Marketers
Potomac Ed Residential SOS Rate Increasing 35%
Those Other Places to Seal and Insulate
Best CES Smart Home Gadget Picks
Residential SOS Rates Increasing, Shop Now?
Should I Close Vents in Unused Rooms Cut AC Bills?
Potomac Edison Raising Rates 30%!
How to Escape and Report a Scam in MD
PEPCO Delivery Rate Increase Starts This April
MD PSC To Target Deceptive Marketers
Potomac Ed Residential SOS Rate Increasing 35%
Those Other Places to Seal and Insulate
Best CES Smart Home Gadget Picks