Reviews for Direct Energy

We're pleased to hear that you're enjoying Direct Energy. Thanks so much for leaving us a review and sharing your experience.

Thanks John! We're glad that you're enjoying your experience with Direct Energy. Thank you for taking the time to share your feedback with others.

Hello Sherie. We appreciate you bringing this to our attention. We will take the necessary measures to clarify any doubts in this regard and we will take your suggestions into account. Thank you very much for giving us the opportunity to serve you, we are honored to have you in our family and we will continue working hard to always meet your high expectations. Thank you for the amazing rating! Enjoy your weekend! - Sophie / Digital Care

Good afternoon. We certainly strive to hit a higher standard for customer experience and we are thrilled to see this has been the case for you! Thank you very much for taking the time to leave us a review. We appreciate having a customer such as yourself. Have a great day and stay safe. - Eleanor / Digital Care

Hi Christian,

We appreciate you taking the time out of your day to provide an exceptional rating based on your experience with us. We are working diligently to improve processes within our company to ensure that we have consistently great customer satisfaction. Please feel free to reach out to us via phone or Live Chat on our website with your full contact information should you ever need our assistance. Thanks and have a wonderful day!

-Marie

It's wonderful to see that you've loved your service so much that you've decided to refer others! It's a true testament to our company, that others are willing to refer their friends and family to us! Thank you so much for the great review! -Kate

Good afternoon. We are very sorry for any misunderstanding you may have had regarding the current rates offer. We would love to talk with you and clarify any questions you have about it, as well as help you find the best deal for you. We invite you to get in contact with us by phone toll-free at 1-888-305-3828, or you can also chat with us at http://ms.spr.ly/DESocial1, for your convenience, we are available Monday-Saturday 7:30 a.m. to 8:00 p.m. all times are central, we will be more than glad to help you find the best rate that suits your energy needs and budget. Have a beautiful day! - Marta / Digital Care