I recommend it 100%
The best rate, honest,they don't take advantage of their customers,, excellent customer service ”
“ I LOVE direct energy. Their customer service is fantastic. Every time weve called they have attended us in a friendly and efficient manner. Plus I got $50 off with this code: Y8PT5E ”
“ I have been with Direct Energy in the past and left thinking I could get a better rate. The customer service is excellent when you have any billing issues they treat you with respect. I went back to them this year and put their service on 2 houses. You will be pleased to know Direct has great people working for them. ”
“ As other people have had problems paying their bills before, during and with the continued covid crisis, Direct Energy has been there for me and my family through it all! I have never had a more positive experience with friendly and helpful customer service representatives than I have with Direct Energy! In several states to include Texas, no energy company has delivered the best experience! ”
I recommend 100% and i give 5+Star
Very honest company
They don't take advantage of in there customers like others company do,,thank you ”
“ Great deals. Good service ”
“ I contacted customer support because I used the wrong bank account to make a payment and they were quick to get it canceled so I didnt get an overdraft fee. Also assured me I would not be disconnected if my payment did not clear because the money came out of my cash app account and was denied but showed complete on their side. Completely satisfied with DIRECT ENERGY!!! ”
“ Excellent ”
“ Gaddy helped us keep our power on when we made a mistake with transfer and it was seem less. They go above and beyond for customers ”
“ I would re-order with them again if they are the cheapest. ”
“ did what was needed, no service interruptions or delays ”
“ Camila and Emma on the messenger option are amazing! Kind, professional, understanding and that is very rare to find in customer service nowadays. Thank you!!! ”
“ Called and got a better rate ”
“ Easy to sign up and easy to renew. ”
“ Professional and honest ”
“ Very satisfied with supplier ”
“ I Received my renewal notice, and compared prices, only to find Direct energy was more than some others for the same one year, no fee,no cancellation charge,plan. Based on that I checked with them and found that was the best they could do, but I was offered a $100.00 gift card, which made up the difference. That sweetener, sealed the deal, for me. ”
“ I did a live chat to check on rates to renew my plan and was very pleased with the service I received. Assisted me with a great rate. I did not want to switch plans because of the reliability and assistance I have always received. ”
“ I've RECENTLY switched over from TXU, not only are the agents better, but they help you more as well, would definitely recommend, thank you Direct Energy! ”
“ Easy to sign up. ”
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Direct Energy gives customers choice, simplicity, and innovation where energy, data, and technology meet.
Direct Energy makes energy work harder for their nearly five million home and business customers across North America. They compete to earn their customers' business every day. They empower their customers with simple solutions to track, understand, and control the electricity they use. Direct Energy provides the insights needed to make smarter decisions, be more efficient, reduce energy use, and save money.
Direct Energy will continue to lead energy innovation through connected experiences that make a difference in people's lives.