Updated: August 2026
The best review categories for CleanSky Energy are the order experience, with an average of 3.7 stars, and their customer service, with an average of 3.7 stars.
MD Energy Ratings's Gold Tier Providers are the best of the best in Maryland electric. These are the best providers over the past year at providing customers and communities great service, stellar customer service, and top of the line resources, just to name a few things. When you select one of these providers, know you're choosing from among the best options in the Maryland electric market.
Recent Good Review from Happy Customer
An Earlier Problem Corrected
| I had signed up to get my electricity and natural gas supplies from CleanSky Energy for two properties four months ago. Somehow only the electricity accounts had been set up and nothing had been done for the gas accounts. Today, Jennifer, a supervising customer care staff member at CleanSky Energy, corrected the problem with the gas accounts and enrolled me for both properties. She will also arrange for me to get reimbursed for the extra money I have been paying to Washington Gas as a result of the earlier enrollment problem and a higher rate being used in my gas bills. Jennifer has assured me that she will personally monitor the situation to make sure today's enrollments go through and I will get reimbursed after I submit my gas bills so that they can compute how much should be credited back to my account. I am pleased with the service I received from Jennifer and her professionalism. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Happy Customer
from
Potomac, MD
on
April 9th, 2024
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
An Earlier Problem Corrected
| I had signed up to get my electricity and natural gas supplies from CleanSky Energy for two properties four months ago. Somehow only the electricity accounts had been set up and nothing had been done for the gas accounts. Today, Jennifer, a supervising customer care staff member at CleanSky Energy, corrected the problem with the gas accounts and enrolled me for both properties. She will also arrange for me to get reimbursed for the extra money I have been paying to Washington Gas as a result of the earlier enrollment problem and a higher rate being used in my gas bills. Jennifer has assured me that she will personally monitor the situation to make sure today's enrollments go through and I will get reimbursed after I submit my gas bills so that they can compute how much should be credited back to my account. I am pleased with the service I received from Jennifer and her professionalism. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Happy Customer
from
Potomac, MD
on
April 9th, 2024
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Smooth transition & the best Natural Gas price.
| No problems so far. Smooth transition from previous supplier & the best Natural Gas Rate I could find. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Marko
from
Ellicott City, MD
on
February 5th, 2024
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
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| Account Management | |
| Likely to recommend |
Not good
| I signed up. Received confirmation. Then got an apology email saying they were not doing business in Maryland. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Cliff
from
Frederick, MD
on
February 24th, 2025
Cliff, we sincerely apologize for any inconvenience you experienced. Due to recent regulatory changes, we are no longer offering new enrollments in the Maryland market at this time. This decision was made after careful consideration of the evolving regulatory landscape in the state. We understand how frustrating this situation must be, and we truly appreciate your interest in our services. If theres anything we can do to assist you further, please dont hesitate to reach out to our customer service team. Thank you for your understanding.
— CleanSky Energy
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Cheapest 12 Month Plans in Silver Spring
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Reform Bills May Hurt Maryland Deregulated Energy Market
Weatherize and Save with the One You Love
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