The best review categories for XOOM Energy are their billing & account management system, with an average of 2.0 stars, and their plans and pricing, with an average of 1.0 stars.
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
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Likely to recommend |
Avoid at all Costs
Don't let them lure you in with cheap introductory prices. They quickly more than double your standard Pepco costs. Run and don't look back unless you have money to throw away! |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Monica S.
from
Gaithersburg, MD
on
October 7th, 2022
Rip off company
I looked my my bill today and saw i was being billed an outrageous amount for gas. I checked around and no one else was charging more that .66 for a variable rate. Xoom was .999!! I called and asked why the huge discrepancy from other provides. "That's what our variable rate is." Been a customer since 2013. I always assumed I was being charged a fair market rate similar to other companies. Yeah, right. Who knows how long they have been ripping me off. Shame on me for trusting them and not checking. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
No Longer Being Ripped Off
from
Baltimore, MD
on
February 7th, 2022
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