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XOOM Energy is a retail energy provider that offers electricity and natural gas service in select states. Service areas include California, Ohio, Connecticut, Pennsylvania, Delaware, Rhode Island, Texas, Virginia, Washington D.C., Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, and New York.

Our Grading of XOOM Energy

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XOOM Energy Plan Summary

Total Plans

4

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Customer Reviews of XOOM Energy

Reviews Overall

25th place
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Most Recent XOOM Energy Reviews  


Xoom energy is great!
Im so happy to see my bills lower. I never knew about we shop around until someone contacted me and over this last year my bills have been lower than ever. And the customer service has been good too bc I had one minor problem I made while signing up and they fixed it immediately- thought I'd include. Alicia from Leetonia OH

GREAT SERVICE!!!
Xoom energy is awesome! My rate is great and Ive seen long term savings over the last 12 months! Will for sure use this service again! Cole from Akron OH

STRESS FREE
I have over 15 accounts as a family for the past 3 years now. I like how simple it is to get service with xoom & how easy it is to get a hold of customer service for whatever reason, unlike other companies. OVERALL my bills are decent & there is NO hidden FEES. Pay attention to your BILL! Sometimes going the "CHEAP" route becomes an EXPENSIVE route in the long term. XOOM from Houston TX


4-5 Star Reviews: 12 (13%)



Xoom energy is great!

Im so happy to see my bills lower. I never knew about we shop around until someone contacted me and over this last year my bills have been lower than ever. And the customer service has been good too bc I had one minor problem I made while signing up and they fixed it immediately- thought I'd include.

Alicia from Ohio
April 15th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 1 (1%)



Love it

So prior to getting Xoom energy, I had read the reviews on yelp and I was aware that I need to read the contract carefully so I would not get tricked. I did that, and too say the least I am very happy with my decision to go with Xoom energy. I love how they allow you to pay for a kid every month as well as providing affordable and efficient gas!

delly doobz from New York
March 14th, 2017

Billing & Account Management
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2-3 Star Reviews: 13 (15%)



Offered 50 dollar reward card-never sent it

Offered a 50 dollar reward after 2 mos of paid service. We called customer service twice and promised it twice as an Amazon card. Never received. After multiple tries gave up. So dont change because of any promotion from them. You will not get it.

Promotion Gift card never received! from Georgia
October 30th, 2021

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1-2 Star Reviews: 69 (78%)



Price not as advertised

Been paying my bills on time
But seems every time I receive a bill its more than whats expected ( we are talking about summer months) as much as winter. Wouldnt recommend at all , if I can give 0 I would

Metro from
December 13th, 2021

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XOOM Energy News  


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XOOM Energy FAQs  


What is the cheapest plan that XOOM Energy has?


The cheapest plan XOOM Energy has is SureLock 24, with rates starting at 10.69. This is a 24 month plan.

Where can I order XOOM Energy electricity?


XOOM Energy has electricity plans in Connecticut, New Jersey, Illinois, Texas, Ohio, New York, Rhode Island, Pennsylvania, Massachusetts, Maryland, Maine, and New Hampshire

Where can I order XOOM Energy natural gas?


XOOM Energy has natural gas plans in California, Georgia, Illinois, Maryland, New Jersey, Ohio, Pennsylvania, and Michigan

What do customers think about XOOM Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average XOOM Energy customer review is 1.7 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All XOOM Energy Plans  


Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
11.49¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
10.69¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
11.09¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
10.99¢ / kwh
$0.00 monthly recurring charge