TXU Energy -- Profile Analysis

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TXU is one of the original incumbent utility providers in Texas that was spun off from their generation assets when Texas deregulated their electricity market in 2002. TXU is one of the largest and most recognized retail electricity providers in Texas and services both residential and commercial customers.

TXU is part of Vistra Energy which also owns Luminant, which specializes in coal and natural gas power generation assets.

All TXU Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
3 Month Fixed Rate
3 month
Fixed Rate
9.60¢ / kwh
3.8% under market rate
Compared to the current Baltimore Gas & Electric rate of 9.9830¢ / kwh
$0.00 monthly recurring charge
11 Month Fixed Rate
11 month
Fixed Rate
9.89¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
9.89¢ / kwh
$0.00 monthly recurring charge
  • NEW CUSTOMERS ONLY!
  • 18 Month Fixed Rate
    18 month
    Fixed Rate
    10.19¢ / kwh
    $0.00 monthly recurring charge
  • NEW CUSTOMERS ONLY!
  • 9 Month Fixed Rate
    9 month
    Fixed Rate
    10.29¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.29¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.49¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.49¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    10.59¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.79¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    10.79¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    10.89¢ / kwh
    $0.00 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    11.18¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    11.18¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    11.20¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    11.20¢ / kwh
    $0.00 monthly recurring charge
    1 Month Intro Rate
    1 month
    Intro Rate
    11.66¢ / kwh
    $0.00 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    11.70¢ / kwh
    $0.00 monthly recurring charge
    36 Month Fixed Rate
    36 month
    Fixed Rate
    11.99¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.00¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.49¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.49¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.55¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.68¢ / kwh
    $1.99 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    12.95¢ / kwh
    $1.99 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.16¢ / kwh
    $1.99 monthly recurring charge
    Variable Rate
    1 month
    Variable Rate
    20.55¢ / kwh
    $0.00 monthly recurring charge

    TXU Energy Plan Summary

    TXU Energy does not currently have any plans available on MD Energy Ratings.

    We recommend plans from Direct Energy and Constellation instead.

    View TXU Energy Plans

    Customer Reviews of TXU Energy



    Read Reviews

    Most Recent TXU Energy Reviews  


    I'd give them a zero star's
    I was so excited to find a company that worked for me to get the deposit down. Now I think I would have paid the full amount x over! Me and my kids have been in our new place without power for 4days and still TXU tells me I have to wait 24-48 hrs more for power! I was put on hold for 2 hrs because I would stopped calling and asking what the problem is and how do we speed it along. And then the last person said to me that he was going to help but now he isn't because I was upset that I was told differently when I sind up for this service. -hott&bothered San Angelo TX from San Angelo TX

    Great Customer Service Reps.
    I have had many problems trying to pay my bill on time due to work and health issues. These Representatives on the phone have gone above and beyond to do what they could to help me. I cant explain here. They have helped me get the bill taken care of when other companys would have just said, pay or go without. I really appreciate there help. Everyone I have talked to has been WONDERFUL and HELPFUL. Mel Spiller from Odessa TX

    Wonderful service
    I just got off the phone with Misty and she was very helpful and knowledgeable and helped me get switched over from my current provider with ease. She is friendly and a great asset to the organization. Joe Larkin from Plano TX


    4-5 Star Reviews: 51 (8%)



    I'd give them a zero star's

    I was so excited to find a company that worked for me to get the deposit down. Now I think I would have paid the full amount x over! Me and my kids have been in our new place without power for 4days and still TXU tells me I have to wait 24-48 hrs more for power! I was put on hold for 2 hrs because I would stopped calling and asking what the problem is and how do we speed it along. And then the last person said to me that he was going to help but now he isn't because I was upset that I was told differently when I sind up for this service. -hott&bothered

    San Angelo TX from Texas
    May 25th, 2023

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    3-4 Star Reviews: 25 (4%)



    updating e-mail

    Mr. E.Diaz helped me get my e-mail address updated, was thorough and fast.

    Norma from Texas
    December 29th, 2021

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    2-3 Star Reviews: 59 (9%)



    Switch hold

    Iv been with company 3years and I moved to another apartment, and new apartment was on hold. I submitted forms to remove the hold. It's was Friday and Tuesday they didn't turn on electricity.im had a lot of stress , I lose my money and my son sick I cant do anything without electricity.
    Bad customer service

    Anthony ext from Texas
    April 4th, 2023

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    1-2 Star Reviews: 368 (55%)