Town Square Energy -- Profile Analysis

Town Square Energy logo

Town Square Energy provides energy options to the residential and small commercial utility customers in 8 states and more than 30 utility markets. Their stated goal is to "provide electric rates as an alternative to our customer's utility and also utilize value-adding options, content, and communications to further educate our markets on the benefit of energy choice".

Their home office is located in Chandler, AZ.

Town Square Energy services Connecticut, Pennsylvania, New Jersey, Massachusetts, Rhode Island, Maryland, and Ohio.


Our Rating of Town Square Energy




All Town Square Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
36 Month Fixed Rate
36 month
Fixed Rate
12.29¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
13.89¢ / kwh
$0.00 monthly recurring charge
36 Month Fixed Rate
36 month
Fixed Rate
13.99¢ / kwh
$0.00 monthly recurring charge
32 Month Fixed Rate
32 month
Fixed Rate
14.09¢ / kwh
$0.00 monthly recurring charge
18 Month Fixed Rate
18 month
Fixed Rate
14.19¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
14.29¢ / kwh
$0.00 monthly recurring charge
3 Month Fixed Rate
3 month
Fixed Rate
14.70¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
15.39¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
15.39¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
15.49¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
15.79¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
15.89¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
16.19¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
16.99¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
17.99¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
18.50¢ / kwh
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
22.50¢ / kwh
$0.00 monthly recurring charge
Variable Rate
1 month
Variable Rate
31.52¢ / kwh
$0.00 monthly recurring charge

Town Square Energy Plan Summary

Town Square Energy does not currently have any plans available on MD Energy Ratings.

We recommend plans from Constellation and Energy Harbor instead.

View Town Square Energy Plans

Customer Reviews of Town Square Energy

Reviews Overall

15th place
show/hide details


Read Reviews

Most Recent Town Square Energy Reviews  


N
Pleasant Jerry from Rome GA

Wonderful Experience
Just found out about the low rates at Town Square, called & spoke with Debbie Gayle. She was very friendly, professional, & knowledgeable. She helped me with the step by step process singing up and explained everything. I also appreciate the tips on saving on future electric bills. Thank You Melissa from Danbury CT

An outstanding customer service representative
Today I spoke with Miriam, who assisted me in signing up for Town Square Energy. She was professional, patient, answered all my questions, helped me to understand what to expect as I signed up and had a positive, friendly attitude throughout our conversation. Harry from Middletown CT


4-5 Star Reviews: 6 (29%)



N

Pleasant

Jerry from Georgia
June 6th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
No 3-4 star reviews have been posted or approved yet

2-3 Star Reviews: 1 (5%)



A bad company misleads consumers

Town Square policy misleads customers with its option to choose their supplier. Up until last year, there was a 2-week window for changing to a supplier with a more competitive rate. Now I ve been told that any change of supplier must be put in place within 2-3 billing cycles of the existing contract. The catch is that most suppliers require a commitment of a 4-6 months contract and any request to switch sooner involves a $50 cancellation fee. Town Square has out its customers over a barrel with the result that they never know of a good time to switch. I have ended up sticking with the Town Square energy supply rate; no surprise that this Town Square standard rate is the highest out there. Town Square should do better than this for its customers.

Ran Eytan from Connecticut
February 2nd, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 15 (71%)



Deceitful information

Awful.... saying you will get cash back after 6 mos... never did. Rebate some of the monies ...never did... RATE CHARGES ARE MUCH HIGHER THAN YOUR UTILITY PROVIDER. THOUGHT WILL SAVE BECAUSE THEY ARE MUCH LOWER AT THE TIME YOUR ARE SIGNING BUT 2 MOS LATER THEY RACK THEIR PRICE UP

CG from Rhode Island
October 13th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

Town Square Energy News  


No applicable blogs have been written


Town Square Energy FAQs  


Where can I order Town Square Energy electricity?

Town Square Energy does not have any electricity plans

Where can I order Town Square Energy natural gas?

Town Square Energy does not have any natural gas plans

What do customers think about Town Square Energy?

That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Town Square Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.


Recommended Suppliers: