Stream Energy -- Profile Analysis

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Founded in 2005 in Dallas, TX, Stream is a retail energy provider that offers electricity and/or natural gas service in Texas, Georgia, Pennsylvania, Maryland, New Jersey, New York, Illinois, Delaware, Ohio and Washington D.C.

All Stream Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
6 Month Fixed Rate
6 month
Fixed Rate
9.99¢ / kwh
10.4% under market rate
Compared to the current Baltimore Gas & Electric rate of 11.1500¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
10.19¢ / kwh
8.6% under market rate
Compared to the current Baltimore Gas & Electric rate of 11.1500¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
10.29¢ / kwh
7.7% under market rate
Compared to the current Baltimore Gas & Electric rate of 11.1500¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
10.39¢ / kwh
6.8% under market rate
Compared to the current Baltimore Gas & Electric rate of 11.1500¢ / kwh
$0.00 monthly recurring charge
5 Month Fixed Rate
5 month
Fixed Rate
10.49¢ / kwh
5.9% under market rate
Compared to the current Baltimore Gas & Electric rate of 11.1500¢ / kwh
$0.00 monthly recurring charge
10 Month Fixed Rate
10 month
Fixed Rate
10.58¢ / kwh
5.1% under market rate
Compared to the current Baltimore Gas & Electric rate of 11.1500¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
10.59¢ / kwh
5.0% under market rate
Compared to the current Baltimore Gas & Electric rate of 11.1500¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
10.99¢ / kwh
1.4% under market rate
Compared to the current Baltimore Gas & Electric rate of 11.1500¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
11.09¢ / kwh
$0.00 monthly recurring charge
20 Month Fixed Rate
20 month
Fixed Rate
11.19¢ / kwh
$0.00 monthly recurring charge
32 Month Fixed Rate
32 month
Fixed Rate
11.79¢ / kwh
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
11.95¢ / kwh
$1.99 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
12.29¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
12.49¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
12.60¢ / kwh
$1.99 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
12.99¢ / kwh
$0.00 monthly recurring charge
1 Month Intro Rate
1 month
Intro Rate
13.30¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
13.89¢ / kwh
$1.99 monthly recurring charge

Stream Energy Plan Summary

Stream Energy does not currently have any plans available on MD Energy Ratings.

We recommend plans from Constellation and Tomorrow Energy instead.

View Stream Energy Plans

Customer Reviews of Stream Energy

Reviews Overall

20th place
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Read Reviews

Most Recent Stream Energy Reviews  


No problems with this company
I see a lot of negative ratings, but I have had no problems. Autopay works as it should and prices have been competetive. Stewart from Valdosta GA

Simply The BEST!!!!!
I'm not sure about these other reviews, but my experience with this company was one of the best! Not only were their rates one of the lowest, they also had great customer service and patience. I will definitely recommend this company to anyone. Thank you. Satisfied Customer from Covington GA

The Real Deal
After decades with the old gas Monopoly, we switched to Stream in
May of 2008, after a friend recommended them..As a result, weve saved thousands over the past 13 years, by paying a much lower rate than before, & Stream even helped us get a significant Senior discount on our monthly base service charges, that we didnt even know was an option. We gladly recommend Stream to all our friends & neighbors..
Saving BIG in South GA from Valdosta GA


4-5 Star Reviews: 105 (22%)



I have never had an issue

I stumbled upon the reviews for stream energy and was shocked. I switched to stream over a year ago and I have nothing but good things to say. Customer service is always pleasant, my bill is due the same day every month,and there are no hidden fees. I absolutely love and grateful to have switched. My electric bill when down over $140 a month and has stayed there for over a year.

Amy Findley from Hagerstown, Maryland
August 19th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 21 (4%)



Poor customer service representatives

We have been customers for years and always seem to get a representative that does not know Stream policies or procedures. I have worked in call centers before and I know how things operate. So promising things to customers should be taken seriously. And customers should not be hung up on when asking for a supervisor or being transfered to a supervisor. I was holding for 55 minutes and then hung up on. I called back and was able to get to a supervisor right away and my problem was solved. We love your company but training should be more precise and your representatives should be held accountable. Seriously we were thinking of switching companies but everyone has bad days and some bad trainers whatever it may be but probably the worst customer service I've ever had with your company and we have always spoken so highly of how great everything and everyone has been all these years.

Customer service could use some better training for services needed from 76570, Texas
September 17th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 39 (8%)



Nickel and Dime, No Customer Relationship

Ive been a customer for Stream prior to the pandemic. I thought I was receiving the best rate, things were going well at the very beginning, and initially signing on, everyone was so friendly...of course, new customer perks. I will say, the house I currently live in is an older home, therefore, I understand higher rates will apply as you hit the winter season. However, I do feel the relationship since 2021 has become a nickel and dime scenario. I have looked numerous times in my email to hunt for price updates when the year membership ends, even just a reminder and here is where you sign up, and they send nothing. They only send your bills. What I mean by this is, Id wished for some kind of update: the fee will go up to this price if you do not renew. Its a total guessing game regarding the exact date things will roll over, and there is no relationship whatsoever. When you do go past that last month or day something rolls over, it feels as though they are happy to receive the extra $$ from you and really dont even try to get you back on the membership fixed rate. It jumps to a much higher fee. You handle everything on your own, and if you call to voice your concern, there is a defensive and almost an our bases are covered type of handling than even just the slightest what can we do or we are so sorry to hear this, lets find you the best rate. Even if I can see the best rate in front of me, that business empathy relationship is sometimes all that I need and am not asking for a free item. I do expect as a loyal customer for better dialogue from your customer service reps. I call and am always left with, why did I even bother. Ive called about this concern in the past.

K from 30071, Georgia
March 13th, 2024

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 243 (52%)