SCANA Energy -- Profile Analysis

SCANA Energy logo

SCANA Energy began serving residential and commercial customers in 1997. They are a subsidiary of SCANA Corporation, a trusted source of energy in the Southeast for more than 160 years. SCANA Energy serves more than 475,000 households and businesses across Georgia. SCANA routinely has some of the lowest Natural Gas Rates in Atlanta . We rate them as a "Market Leader" in their pricing. They tend to match or beat the market average price by 10%-20%.

All SCANA Energy Plans  


SCANA Energy Plan Summary

SCANA Energy does not currently have any plans available on MD Energy Ratings.

View SCANA Energy Plans

Customer Reviews of SCANA Energy



Read Reviews

Most Recent SCANA Energy Reviews  


Great customer service
SCANA has great customer service and the pricing is competitive Cecilia from Atlanta GA

Great customer service
I live in a new build and GNG mistakenly disconnected my gas service. SCANA very quickly contacted GNG and had them at my home in 30 minutes to reconnect. Really appreciate the fast service! Cecilia from Atlanta GA

Review of Scans Energy
I have been using the Savana Energy gas service beginning November 29,2023. The service is so far so good. Bizuayehu Hunde from Stone Mountain GA


4-5 Star Reviews: 67 (43%)



Great customer service

SCANA has great customer service and the pricing is competitive

Cecilia from 30318, Georgia
February 25th, 2024

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 17 (11%)



Wished I had known

Rosalia best customer service rep Ive talked with from any company in a long time . I have been paying a variable rate for a long time didnt realize I could have been saving so much money . She helped me go get the best deal and a fixed rate. If I did receive info about this option it didnt catch my attention . This should be promoted better. I have used this company for 10 years . I called because bills are awful . Now I see why . But Rosalia explained everything and there should be more like her

Melanie from 30736, Georgia
April 15th, 2023

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 19 (12%)



Discounts that didn't happen

I thought we were getting a discounted price for senior rates. Until I researched the rates for senior discounts and notice that it wasn't being applied to our account. I called and they told me that it had been notated on the account but never put into action! That was definitely unsettling for me, since being a customer since 2019. So for at least the past 2 years we've have been what they consider senior age (over 65) and have been getting over charged.... I asked for a discount or credit for over 2 years of being overcharged. Well all they could offer me is waiving the fee for starting the contract over from 2 months ago when it was renewed and not charging me the early cancellation fee.

Ms. Randle from 30294, Georgia
September 28th, 2023

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 62 (39%)



Bad services

My auto pay has been ON but they still charge me for late fee and request me to pay installation deposite.

Williams Ty from 30260, Georgia
July 11th, 2024

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

SCANA Energy News  


No applicable blogs have been written