The best review categories for Public Power are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Bad company
After our contract expired our rate went up 2 cents to 9 cents per kwh. No big deal. But the second month our rate went to 18 cents per kwh. We called to try to resolve it but they werent willing to refund the difference nor were they willing to offer a contract comparable with the regular power company. Absolutely no reason to deal with this company. Bad service, high rates, dishonest practices, and nobody can seem to be able to resolve anything. I spoke with a man from the office of the president for public power and he seemed to believe that his company had done nothing wrong. When I asked if he would do business with a company that treated him like his company treated me, he hung up the phone. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Very Dissatisfied
from
Finksburg, MD
on
February 4th, 2021
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