NRG Home -- Profile Analysis

All NRG Home Plans  


NRG Home Plan Summary

NRG Home does not currently have any plans available on MD Energy Ratings.

We recommend plans from Major Energy and Tomorrow Energy instead.

View NRG Home Plans

Customer Reviews of NRG Home

Reviews Overall

17th place
show/hide details


Read Reviews

Most Recent NRG Home Reviews  


Looking for competitive rates
Their three month promotional deal was great. We'll see in September if rates normalize after a spike in fuel costs driven by inflation and market demand TONY from Crownsville MD

No complaints
I have only positive thoughts so far for this company!! Eileen from Center Valley PA

r
great Nicholas from Brackney PA


4-5 Star Reviews: 35 (18%)



Looking for competitive rates

Their three month promotional deal was great. We'll see in September if rates normalize after a spike in fuel costs driven by inflation and market demand

TONY from Crownsville, Maryland
July 3rd, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 7 (4%)



Looking for competitive rates

Their three month promotional deal was great. We'll see in September if rates normalize after a spike in fuel costs driven by inflation and market demand

TONY from Crownsville, Maryland
July 3rd, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 6 (3%)



2.8 times what the default utility rate was!

I dont know how these folks sleep at night, honestly. My elderly mom who is on a fixed income got talked into switching to this company while she was shopping in Walmart because they were touting supporting renewable energy solutions and she wanted to be a good citizen and support that. Long story short, that shopping trip cost her a total of $541.09 over the past 10 months. Her most recent electric bill for her modest 1500 square foot home was for $826.25 for one month!! I looked at what the default utility rate on that bill was and she paid $352.89 MORE ON ONE BILL than she would have had she not switched. These folks are predatory criminals. They should be ashamed!

SparkyChick from Ohio
February 25th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 146 (76%)



Liars

Signed up with them under the impression that my bill will not be impacted and that I would no longer have a distribution charge on my bill. Well guess what? My bill went up, the distribution charge was still there and NRG was charging $17.95 for being the supplier along with the $17.06 delivery from BGE. I cancelled with NRG right away after that. Ran into them in WalMart just the other day. I said no straight up and told them why. They said they were not on my bill. Well here is the proof.

Billing Period: Jan 26, 2022 - Feb 24, 2022
ELECTRIC SUPPLY $17.95
NRG Retail Solutions 17.95
BGE ELECTRIC DELIVERY $17.06
Customer Charge 9.00
EmPower MD Chg 193 kWh x .00642 1.24
Distribution Chg 193 kWh x .03909 7.54
BGE Federal Tax Credit -0.72
TAXES & FEES $0.47
MD Universal Svc Prog 0.32
Envir Srchg 193 kWh x .000147 0.03
Franchise Tax 193 kWh x .00062 0.12
TOTAL $35.48

Kimberly Fleetwood from Aberdeen, Maryland
April 14th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

NRG Home News  


MD Provider of the Month for June
Shop Best MD Energy ProviderThose SOS rates increase on June 1! It might not be the last time. Learn why you should shop MD provider plans now to lock in a low fixed rate.Times have been tough for MD residents. Especially now that there are signs of rising home energy costs. And with summer...

Shop Best Fixed Rates For Capitol Heights "Abbey"
For some April Fool's fun, join the intrepid Holdimayo on his quest to find the best April fixed rates to help his friends at Capitol Heights "Abbey".Fearlessly shop best fixed rate electricityWinter had been especially harsh for the good folk of the Capitol Heights Abbey. Mice, moles, and...


NRG Home FAQs  


Where can I order NRG Home electricity?

NRG Home has electricity plans in New Jersey, Illinois, Maryland, Massachusetts, Ohio, and Pennsylvania

Where can I order NRG Home natural gas?

NRG Home does not have any natural gas plans

What do customers think about NRG Home?

That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average NRG Home customer review is 2.1 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.