NRG Home -- Profile Analysis

All NRG Home Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
3 Month Fixed Rate
3 month
Fixed Rate
9.60¢ / kwh
3.8% under market rate
Compared to the current Baltimore Gas & Electric rate of 9.9830¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
12.00¢ / kwh
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
11.70¢ / kwh
$0.00 monthly recurring charge

NRG Home Plan Summary

Total Plans

3

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Customer Reviews of NRG Home

Reviews Overall

12th place
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Most Recent NRG Home Reviews  


Lillian Goreham
So far so good with NRG...I left National Grid for NRG and even though NG lowered their price pew, NRG is still lower and service seems fine, I have had no issues with NRG. Lillian Goreham from Everett MA

Great Savings
I couldnt believe transferring to NRG would save me so much money on my electric bill. I thought it might be a scam , but I have been pleasantly surprised. No problems so far Kathleen from Rutland MA

May 23
Easy to change Alice from Severna Park MD


4-5 Star Reviews: 43 (19%)



May 23

Easy to change

Alice from Severna Park, Maryland
May 17th, 2023

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 11 (5%)



Best price for electric

I choose NRG because they had the best rate. I only chose a 3 month plan and even though it started in Jan they are saying Im month to month now. Still the rate is cheaper so I guess Ill stay month to month. I wish providers would offer competitive rates to keep current users, but it seems nobody does.

Dan from Halethorpe, Maryland
March 12th, 2023

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 8 (4%)



Twice the price!

Initially seemed like a good deal and they offered incentives. Never recieved the incentives and my current rate is more than twice the standard. Not only a let down, but financially harmful when you get a bill obsurdly high, while living on a fixed income. Seems the phrase "thank you for your Service" is a precursor for seperating those in need from their financial resources. Nothing like being a Disabled Vet on a fixed income who serving as Hospice for a dying relative, while being taken advantage of by a utility provider. Beyond that, their Customer Service Rep and their Street Team, Marketing Reps were very personable. Not a people issue, a practice and procedure issue.

Brian from Ohio
December 15th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 165 (74%)



Do not fall for NRG

I signed up for a variable rate which was fine. However with out adving their rate went from $0.10 to 0.19/kw.

Langendorf from Hampstead, Maryland
February 21st, 2023

Billing & Account Management
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NRG Home News  


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