NRG Home -- Profile Analysis

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NRG Home Plan Summary

NRG Home does not currently have any plans available on MD Energy Ratings.

We recommend plans from Major Energy and Tomorrow Energy instead.

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Customer Reviews of NRG Home

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Most Recent NRG Home Reviews  


No complaints
I have only positive thoughts so far for this company!! Eileen from Center Valley PA

r
great Nicholas from Brackney PA

Satisfied
I love the service n savings Jim Patterson from Altoona PA


4-5 Star Reviews: 34 (18%)



Great Service

Quick sign up and they had the lowest price.

Michael from Baltimore, Maryland
December 6th, 2021

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3-4 Star Reviews: 6 (3%)



Must Read

This isnt a bad company to go with as a supplier. Although the rep told me that the rates go up after the three months of service, i forgot to call to keep my fixed rate. I had noticed that my bill had gone up, and I called customer service, and they were able to fix the rate once again for two years. Reminder to just call after the three months to keep the fixed rate, don't forget like I did. That's why it had gone up to variable.

Rick Major from Parkville, Maryland
March 17th, 2021

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2-3 Star Reviews: 6 (3%)



2.8 times what the default utility rate was!

I dont know how these folks sleep at night, honestly. My elderly mom who is on a fixed income got talked into switching to this company while she was shopping in Walmart because they were touting supporting renewable energy solutions and she wanted to be a good citizen and support that. Long story short, that shopping trip cost her a total of $541.09 over the past 10 months. Her most recent electric bill for her modest 1500 square foot home was for $826.25 for one month!! I looked at what the default utility rate on that bill was and she paid $352.89 MORE ON ONE BILL than she would have had she not switched. These folks are predatory criminals. They should be ashamed!

SparkyChick from Ohio
February 25th, 2022

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1-2 Star Reviews: 145 (77%)



Liars

Signed up with them under the impression that my bill will not be impacted and that I would no longer have a distribution charge on my bill. Well guess what? My bill went up, the distribution charge was still there and NRG was charging $17.95 for being the supplier along with the $17.06 delivery from BGE. I cancelled with NRG right away after that. Ran into them in WalMart just the other day. I said no straight up and told them why. They said they were not on my bill. Well here is the proof.

Billing Period: Jan 26, 2022 - Feb 24, 2022
ELECTRIC SUPPLY $17.95
NRG Retail Solutions 17.95
BGE ELECTRIC DELIVERY $17.06
Customer Charge 9.00
EmPower MD Chg 193 kWh x .00642 1.24
Distribution Chg 193 kWh x .03909 7.54
BGE Federal Tax Credit -0.72
TAXES & FEES $0.47
MD Universal Svc Prog 0.32
Envir Srchg 193 kWh x .000147 0.03
Franchise Tax 193 kWh x .00062 0.12
TOTAL $35.48

Kimberly Fleetwood from Aberdeen, Maryland
April 14th, 2022

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NRG Home News  


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NRG Home FAQs  


Where can I order NRG Home electricity?


NRG Home has electricity plans in Massachusetts, Illinois, Maryland, New Jersey, Pennsylvania, and Ohio

Where can I order NRG Home natural gas?


NRG Home does not have any natural gas plans

What do customers think about NRG Home?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average NRG Home customer review is 2.2 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.