Our Grading of NRG Home

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NRG Home Plan Summary

Total Plans

3

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Customer Reviews of NRG Home

Reviews Overall

23rd place
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Most Recent NRG Home Reviews  


Electric
Good communication Mary Ann from Mechanicsburg PA

Great Service
Quick sign up and they had the lowest price. Michael from Baltimore MD

Helpful
I had a very easy time signing up with NRG HOME online for their services for gas and electric. I also have call their customer service and they are very nice and helpful. I'm glad I switched and hope to be a long time customer. Tonya Little from Warren OH


4-5 Star Reviews: 27 (16%)



Great Service

Quick sign up and they had the lowest price.

Michael from Baltimore, Maryland
December 6th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 3 (2%)



Must Read

This isnt a bad company to go with as a supplier. Although the rep told me that the rates go up after the three months of service, i forgot to call to keep my fixed rate. I had noticed that my bill had gone up, and I called customer service, and they were able to fix the rate once again for two years. Reminder to just call after the three months to keep the fixed rate, don't forget like I did. That's why it had gone up to variable.

Rick Major from Parkville, Maryland
March 17th, 2021

Billing & Account Management
Customer Service
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2-3 Star Reviews: 4 (2%)



Not enough time

Not enough time to accurately be able to assess

Krissy from Pennsylvania
September 18th, 2021

Billing & Account Management
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1-2 Star Reviews: 130 (79%)



This company is a SCAM! Be very careful!

Do not sign up with this company. It is a total scam company that the number in their website is not even correct. Avoid this crooked company at all cost. Will give you a $25 Best Buy gift card and first 3 months a slight better rate than BGE but will increase the rate by 40% after that with no notice. If BGE charges you 7.5 cent these crooks will make you pay 12cents per kilowatt.
Do yourself a favor and avoid this horrible company.

Endrit from Lutherville Timonium, Maryland
January 16th, 2021

Billing & Account Management
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NRG Home News  


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NRG Home FAQs  


What is the cheapest plan that NRG Home has?


The cheapest plan NRG Home has is Electric Choice Plan 3 Month, with rates starting at 7.90. This is a 3 month plan.

Where can I order NRG Home electricity?


NRG Home has electricity plans in Illinois, New Jersey, Maryland, Massachusetts, Ohio, and Pennsylvania

Where can I order NRG Home natural gas?


NRG Home does not have any natural gas plans

What do customers think about NRG Home?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average NRG Home customer review is 1.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All NRG Home Plans  


Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
10.80¢ / kwh
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
10.10¢ / kwh
$0.00 monthly recurring charge
3 Month Fixed Rate
3 month
Fixed Rate
7.90¢ / kwh
5.2% under market rate
Compared to the current Baltimore Gas & Electric rate of 8.3300¢ / kwh
$0.00 monthly recurring charge