Green Mountain Energy -- Profile Analysis

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Green Mountain Energy Company was founded in 1997 with the mission to change the way power is made. As the longest serving renewable energy retailer in the country, Green Mountain is a green power pioneer.

All Green Mountain Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
11.80¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
12.30¢ / kwh
$0.00 monthly recurring charge

Green Mountain Energy Plan Summary

Total Plans

2

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Customer Reviews of Green Mountain Energy

Reviews Overall

24th place
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Most Recent Green Mountain Energy Reviews  


jim galbreath
switch from verde to green mountain, major price reduction , from Butler PA

Control your monthly bill!
I find GME a pleasure to do business with. My rates are reasonable. *** I love that I get a weekly summary of my usage, it gives me a heads up on what my bill will be, and I always take the opportunity to adjust the amount of energy I consume. I always try to beat the prior weeks consumption. #NEVER ANY SURPRISES!!! Laura, Texas from Temple TX

Thank You Green Mountain
During the winter storm here in Texas I was so nervous that my bill would go through the roof.I was one of the lucky ones who did not lose power. I'm a senior and was very very concerned that I would experience price gouging. I did not and I can't tell you how proud I am to be a Green Mountain Energy customer because if it. As we know, other electric companies did try to price gouge.....So sad and so wrong during a time of great devestation....My complete and sincere gratitude and compliments to Green Mountain Energy for their honesty and obvious care and concern for their valued customers...Thanks again and job well done Green Mountain.I will continue to recommend your services to family,friends and others... Ms Sherry from McKinney TX


4-5 Star Reviews: 64 (14%)



jim galbreath

switch from verde to green mountain, major price reduction

, from 16001, Pennsylvania
August 14th, 2023

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 26 (5%)



No more Solar plans from a Green Company??

We put 1.75 MHZ into the grid this month and pulled ~1,100 KW and we got a bill for 90$ - how does that math work? I called Green Mountain to check and see if it was just an error but was informed that the plan we were on no longer exists (they did not contact me) and they ONLY have a month-to-month plan available now AND that is it - meaning the price can/will vary as Green Mountain deems necessary. Adding to this, what happen to the ~600 KW+ our panels put on the grid?? I was told by Green Mountain that the energy amount added to the grid by our panels was less than we burned as reported by Oncor. Sorry - I was born at night, but not last night. I have moved to Rhythm Ops, LLC and recommend all Solar panels owners using Green Mountain consider the same or plan on the month-to-month reality.

DDavis from 75062, Texas
August 30th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
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2-3 Star Reviews: 45 (9%)



Cancellation fee

Great Mntn Energy charged a fee for early cancellation when my electricity was never cancelled. Spoke to 3 supervisors all giving different information and my acct was drafted 352.86, leaving me with no money. I was advised a refund was processed, that was a lie. I was told the investigation would be completed before the due date, if not just pay normal balance due. Also told no refund until the investigation is complete. I was told lies, givin false information and still no refund processed. I'm very unhappy with the service received by this company. How can you charge for something you did not do, something which never happened. Also told this happens all the time. Their processes do NOT work!!

??? from 78728, Texas
June 12th, 2023

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 281 (59%)