Gateway Energy Services -- Profile Analysis

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Gateway Energy Services was founded in 1997 in New York to sell natural gas. In 199 they expanded their coverage to retail electricity and natural gas in both New York and New Jersey. They expanded to provide electricity and/or natural gas to residential and commercial customers in 26 deregulated markets across Pennsylvania, Kentucky, New York, New Jersey, Texas, Ohio, Maryland, Virginia, the District of Columbia and Ontario, Canada. In 2011 Gateway Energy Services was purchased by Direct Energy.

Direct Energy is the largest competitive retailer of energy and related services in North America. With operations across Canada, Texas and the north-eastern United States, Direct Energy delivers $8 billion of energy and related services to over five million residential and commercial customers. They operate generation assets, as well as retail electricity services in multiple states across the US.

Direct Energy is a member of Centrica, group of companies provides energy and other services with more than 32 million customer relationships.

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Customer Reviews of Gateway Energy Services

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30th place
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Most Recent Gateway Energy Services Reviews  


Lowest price in Oncor!
Found them through Power to Choose's web site. I sorted by price and they were the lowest price and had a $50 visa card. No brainer! J. Provost from Dallas




4-5 Star Reviews: 1 (11%)



Lowest price in Oncor!

Found them through Power to Choose's web site. I sorted by price and they were the lowest price and had a $50 visa card. No brainer!

J. Provost from Dallas, Texas
May 29th, 2009

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3-4 Star Reviews: 2 (22%)



Review for Gateway

I've been with Gateway for awhile now and Its been good so far when it comes to providing gas and all these type of products. Im hoping I can be with them in the future since it is affordable compared to other companies and I am quite in a budget.

calltin from 12922, New York
March 15th, 2017

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No 2-3 star reviews have been posted or approved yet

1-2 Star Reviews: 7 (78%)



TOTAL RIP OFF WATCH OUT!!!

Gateway lures you in with promises of saving you money thru their purchasing electricity at lower costs than National Grid. In Dec 2023 just last month they raised my supply charge 38% and told me ' there is nothing you can do, our market team determines the rate of charge'. Wow!! My billing cycle is 22nd to the 22nd. On December 29th I removed my Christmas lights and went thru whole house and made every effort to turn off event the 13w LED bulbs and my charge is $156 from Gateway. They raised the rate even more as my usage went down. I fired them and going back to National Grid. I suggest you pay attention to your bill and just don't accept - Oh, it's Christmas and we used more electricity and pay the bill!!! Do your homework and you'll see 38% and more increase per kilowatt!!! Fight back and fire them.

Joe from Kenmore NY from 14217, New York
January 25th, 2024

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