Our Analysis of ENGIE

We were with a different electrical provider but when we opened our business, we were contacted by a salesman telling us how much we would save by switching to Engie. The rates sounded great so we enrolled our business and switched our home. We have never seen higher bills at our house. It took them a week to get the electric turned on at our business and that was only after we were on the phone with them every single day helping them find that they had made a mistake on the meter number. We try to use autopay for all of our bills but we have had a terrible time trying to enroll because they require a PIN to enroll that we have never received. Every billing cycle we call customer service and are often disconnected once we finally get to a representative. When we say we are going to find a different provider they are quick to tell us how much it will cost for us to break the contract.

No savings as promised, just a price increase. They will NOT deliver your bill on time , and the catch is if you don't pay the magical number with or without having the bill reflecting.... they will charge you a late fee too! This company is deceitful, dishonest, and thieves. You would be better off going to the bank pulling out $1000, crumbling it up, play basketball in a public trashcan, then walk away.