
Energy Harbor Resources
Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.
Our Rating of Energy Harbor
All Energy Harbor Plans
Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Safe Harbor 32
Info
32 Month Fixed Rate
32 month
Fixed Rate
Fixed Rate
12.09¢ / kwh
$0.00
monthly recurring charge
Safe Harbor 5
Info
5 Month Fixed Rate
5 month
Fixed Rate
Fixed Rate
10.58¢ / kwh
$0.00
monthly recurring charge
Safe Harbor 12
Info
12 Month Fixed Rate
12 month
Fixed Rate
Fixed Rate
10.99¢ / kwh
$0.00
monthly recurring charge
Safe Harbor 24
Info
24 Month Fixed Rate
24 month
Fixed Rate
Fixed Rate
11.45¢ / kwh
$0.00
monthly recurring charge
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Energy Harbor Plan Summary
Total Plans
4
Avg. Base Charge
$0.00
Avg. Cancellation Fee
$0
Bill Credit Plans
0
Tiered Rate Plans
0
Green Plans
0
Prepaid Plans
0
Customer Reviews of Energy Harbor
Reviews Overall
3rd place
Plans & Pricing
2nd place
Order Experience
3rd place
Customer Service
3rd place
Billing & Acct Mgmt
3rd place
Likely to Recommend
3rd place
Most Recent Energy Harbor Reviews
Fixed rate price adjustment
Great customer service — Edward Neal from Shermans Dale PA
New customer
So far so good! — N0pecNope from Montville OH
Painless
Everything went smoothly and painlessly . The 3 options were presented and I chose the 1 best for me . Thank you — Dave from Massillon OH
4-5 Star Reviews: 196 (82%)
Customer service
The customer service people are very friendly. I've never had a problem with my bill or service.
Melody from Ohio
December 27th, 2019
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy and the right price
I have a love/hate relationship with energy choice. I like having choices but hate the shopping. First Energy Solutions had everything laid out nicely so the choice was clear. Finalizing everything was relatively painless. I'm happy.
LJB from Ohio
February 11th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy change
Best rate to lock in for 3 years. Easy transition all on-line.
Joe C. from Ohio
January 5th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
So far so good
I need more than a monthly cycle to determine performance. Also I need to experience a problem to determine customer service support
larrylewis from Ohio
April 9th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor Review
The transition went very smoothly.
doug Hiscox from Ohio
April 22nd, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor
Switching to Energy Harbor was a great choice. Their rates is half of what I was paying before for my gas bill.
Joe Carroll from Ohio
May 1st, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
So far satisfied
it was very easy to review the rates and sing up
Pauline Harrison from
May 5th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy change
My supplier raised the price $.24 when my contract was to renew. I went to the Ohio Energy site and ran a list of available to compare. Chose Energy Harbor at one cent less than my current contract, filled out the request form, submitted and on my cancellation date with Direct Energy, Energy Harbor took over my account. Simple. Easy. Great savings. No problems to date.
Change over easy from Ohio
May 30th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Customer
Price. I am on a fixed budget.
Steve Cycyk from Ohio
July 2nd, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
price
great prices on all energy use.
carl beris from Ohio
August 2nd, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great service
Easy to get information, good pricing, fast service
Kathie from Ohio
August 24th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy Conversion Good price for 24 months
With the forecast of price increases in energy an inexpensive way to cap prices for 2 years
Easy Two Year Price Cap from Pennsylvania
September 5th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great savings!!
Have watched my energy bills go higher for months... switched and we have saved so much!! We were surprised this month with a lower bill than usual. It's awesome!
Kris from Ohio
October 31st, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Satisfied.
Everything went according to expectations.
Frank Dantonio from Ohio
December 19th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Billing
They were to high.
Working wonder from Ohio
January 16th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
great company and great prices!!
Easy online switch over to Energy Harbor. I'm so happy I switched. Locked in to a better rate.
MillieD from Ohio
February 26th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
great find
great find
great find from Ohio
April 7th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellence!
As a worker and instructor of skilled trades HVAC/R, this find has changed me. I encourage everyone Im in contact with to use this easy site! Saved us significantly per KWh
Eric from Ohio
April 14th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor
Was easy and the best pricing
Don B from Ohio
July 5th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Better than average plans
After viewing OHIO Choice website I decided the best company for us was Energy Harbor. I wanted one company for both gas and electric and at a lower price.
Mary from Ohio
October 3rd, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor doesn't disappoint!
It was an easy experience with Energy Harbor even though I thought I messed up when ordering they had all the right info.
J Cochran from Ohio
October 9th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Switched electric
It was very fast n easy
Donald Hockenbroch from Pennsylvania
October 15th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
So far so good
Other than having to wait a good month to get there, its fine. Have only had 1 bill . Wish the process/changeover could have been immediate!
Too long for changeover to take place from Ohio
October 27th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy to order
It was simple to understand and follow the instructions
Sal from Pennsylvania
November 12th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Experience
Locked in an exceptional rate a few years ago!
KPT from Illinois
November 29th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
flawless transition
One single contact and everything was done for me. It could not have been easier and the service was seamless.
rich from Ohio
December 2nd, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Sign Up For Utility
Easy To Change Utility Supplier
Ray from Pennsylvania
December 5th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
a positive experience
Let's be honest: electric rates are going up, up, up. I was lucky enough to find Energy Harbor's fixed rate for 3 years at a reasonable rate. Some of the other energy supplier's are asking for 20 cents per kwh! Glad I found Energy Harbor. Customer service is great too.
Beverly0807 from Pennsylvania
December 5th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy
Very easy to switch
Jay from Ohio
January 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Fruality
It was totally on line,easy
Linda from Pennsylvania
January 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Happy
I am satisfied with my service, bill and experience so far.
Monica from Pennsylvania
January 21st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Gas supplier
Easy to enroll helpful and efficient customer service
Karen from Pennsylvania
January 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor
Easy online sign up for a very competitive price
EH from Pennsylvania
January 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy, fast, longest term
Energy harbor continues to be the lowest rate with the longest term available for my area. Very easy to enroll, with no hassle. No need to even contact me to confirm, just immediately changed the rate!
Locked in for a long time and zero fees!!
So happy with their rates considering the way everyone elses are sky rocketing
Sue from Pennsylvania
January 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Sign up experience
These responses are only for the sign up experience. Service has not. Begun yet
Henry from Pennsylvania
January 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent choice for energy.
Very helpful in signing up and answering questions.
Wayne from Ohio
January 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor, good service
all ok
anonymous from Ohio
January 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
So far so good
Good long term fixed rates, no problems to switch to better plan without any penalty.
Tatiana from Ohio
January 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Awesomesauce!
The process for enrolling with Energy Harbor was very smooth. I spoke with a very wonderful representative, who was very knowledgeable about the products the company had to offer. He was very patient and he explained everything to me. I really appreciate him walking me through the process and answering any questions that I had. I am currently looking to utilize more products that the company offers since this experience was so positive. Thank you very much!
Amanda from Illinois
January 27th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy Enrollment and great fixedprice
I did my research and found Energy Harbor to be the best fit for my rental properties with it being a fixed rate for 4 years with no cancellation fees or sign up fees.
Lori from Pennsylvania
January 27th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Service
People were pleasant and helpful without being pushy!
John from Ohio
January 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good rate n service
Friendly n helpful customer service agent.
Ho from Pennsylvania
January 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good pricing
Very simple switch to Energy Harbor. Good pricing and contract length.
Jeff from Ohio
January 29th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
So far so good
Signed with them in Nov. Resigned again in January because the price dropped.
Lplexus from Pennsylvania
January 30th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Experience
Customer Service Representative was friendly, knowledgeable and helpful
Joe from Pennsylvania
January 30th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Just enrolled
Enrollment process went without a hitch, so far.
LAP from Pennsylvania
January 30th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrollment Easy
Just having enrolled, there's not much for me to comment on.
Enrollment from Pennsylvania
January 30th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New Customer
Signing up was easy and was processed promptly.
Z from Pennsylvania
January 30th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Prices
Your enrollment is very easy and prices are good.
Lou from Pennsylvania
January 30th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy to enroll
Couldn't have made the process any easier.
JM from Pennsylvania
January 31st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Company
I have had them before and now since the rate went down. Very good co
110025584563 from Ohio
February 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent
The young woman that enrolled me was very knowledgeable and helpful. She was easily understood which was a big help!
E from Pennsylvania
February 2nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Experience
My electric bill was too high, so I found Energy Harbor. The person I spoke to got me signed up quickly. This should help lower my electric bill.
Wendy from Pennsylvania
February 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy
Since I was just approved for the change, so far, everything has been great.
Harry from Pennsylvania
February 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
energy harbor
ease of finding a great deal and signing up was effortless. I'm happy.
brenda from Pennsylvania
February 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy
Great price and experience.
Energy from Pennsylvania
February 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy
Great rate and easy to switch to Energy Harbor
carol from Pennsylvania
February 5th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Rates
I had a great experience with the customer service going over my options and coming to a resolution with my account.
Alain from Ohio
February 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Satisfied
This is the third year I have used Energy Harbor for our electricity. I haven't had an issues and it was easy to select another energy plan once our contract ended. It's been the cheapest rate available to out area.
Nancy from Pennsylvania
February 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great
Switched over last year for the better rate and fixed for 32 months, then 2 months later their rate went even lower by another cent so I reapplied and it was lowered in 5 days. Great service!
Rebecca from Pennsylvania
February 12th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Switching my plan
Energy Harbor is what they say they are. When the price goes lower you are able to lock in to that price without any problems.
Dave from Pennsylvania
February 13th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Rate Change Experience
I monitor electric supply rates for a 99 year old relative that lives alone, in central PA, and heats her house with a heat pump, and I perform the enrollment process for her when there are favorable rates shown at the PA Power Switch site. I enrolled her with Energy Harbor last October at a rate of 0.1188/kWh. Recently PA Power Switch showed an Energy Harbor rate of 0.0956/kWh for 9 months, a 19% savings from her current rate. Since she was already an Energy Harbor customer I didnt think she would qualify for the lower rate but I called Energy Harbor to check. I was not only surprised that switching to the lower rate was not a problem I was really impressed with how efficient and courteous the young lady handled the process.
Ray from Pennsylvania
February 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Smooth
Called them up and asked for long term plans and they told me all the one's they had and I picked the best one for my budget
Sue from
February 21st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good Customer Experience
I like the fact Energy Harbor treats existing customers equal to new customersloyalty counts a lot with me. Plus no cancellation fee for changing to better rate within your plans.
Marylou from Pennsylvania
February 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Painless Enrollment
Fantastic, so easy to change my electric supplier. Answered all my questions and received an even lower rate than I expected. I would recommend them to everyone.
Connie from Ohio
February 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great deal for now.
Energy harbor is very aggressive with pricing which brought me on board. Thank you.
Ken from Pennsylvania
February 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbors Review
Rep, Kevin, was very informative & helpful.
Candy from Pennsylvania
February 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Amazing Value
Had to switch utilities into my own name and was worried I couldn't get the awesome value the previous person at my residence had. I was wrong, not only did I get a amazing price point value but adding was easy.
Miktendo from Pennsylvania
February 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy Peasy
The on line enrollment process was quick and easy.
Phil from Pennsylvania
February 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Experience in renewing with Energy Harbor
I chose to renew with Energy Harbor because they offered a good price per kwH and a fixed term. I was fortunate to have signed with them previously and had a very favorable rate through a time of rapidly rising energy prices.
jrbolton from Pennsylvania
February 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Larry
Found lower rate , applied and received in a timely manner
Larry from Pennsylvania
February 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Lower kwh compared to other providers
Have Energy Harbor now and called in because rate dropped. I got a good number to call and the representative didn't hesitate to help me. He answered all my questions that I had.
Darleen from Ohio
February 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good electric price compared to many others
Great customer service
Coopersburg from Pennsylvania
February 24th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good choice
Phones answered by friendly competent personnel. Switch-over was efficient.
Satisfied from Pennsylvania
February 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Too new to rate
Easy set up.
Me from Pennsylvania
February 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good
Always have quick response when I apply for lower rate. Only problem is it takes PPL so long to switch me to the lower rate. 30 to 60 days is ridiculous
Linda from Pennsylvania
February 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy and Affordable
Energy Harbor was a fast and easy way to get much better pricing in the area! I will be switching my other property over to them as soon as I can!
Kris from Pennsylvania
February 27th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Best response ever
Called to change plans and was told it would take 30-60 days to be effective. It ended up changing over within a week. Grossly overestimated the process but in a good way. One of the best long term plans for my area.
Rich from Pennsylvania
March 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Experience
I highly recommend Energy Harbor. Not only did I receive a quick response on the phone, but the representative, Victor, was more than and a pleasure to deal with. Thanks for the service .
Ed from Pennsylvania
March 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Lorraine
Grt rates
Lorraine from Pennsylvania
March 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent supplier
Finally a supplier that doesnt scam you. There is no early termination fee, so I have renewed my contract with them 3 times each time getting a better price.
AB from Ohio
March 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor
Applying was very easy
Online from Pennsylvania
March 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Satisfied in PA
Customer service representative was very knowledgeable, and answered all my questions completely.
JEH from Pennsylvania
March 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
all is good
everything went smoothly
bonnie from Ohio
March 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy Enrollment
This was the easiest enrollment for the best price available of any Utility company.
Connie from Ohio
March 2nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy transition
Changing plans was simple and fast.
Greg from Ohio
March 2nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Swiching provider process
The process for switching providers to Energy Harbor (electric and gas) is very easy and proficient. The offering prices have been very competitive.
John from Pennsylvania
March 2nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent service
Customer service is exceptional, prices are goodwhats not to love!!
Sylvia from Pennsylvania
March 2nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy Enrollment and Good Service
Easy enrollment process. Didnt have to speak with anyone so that was a plus. Overall best value in my area. Lets hope it stays smooth sailing.
Adam from Pennsylvania
March 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New Customer
So far everything has been excellent. The official was March 3, 2023. I am waiting to see my first bill. I chose the 22 month plan for a fixed rate.
RICHNLINDA from Pennsylvania
March 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Love!
Very easy steps and efficient, term length is always amazing!
Marcey from Ohio
March 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good Service
Provides service for an extended period of time for a reasonable price
JT from Ohio
March 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
1st time
so far so good.
anth from Ohio
March 10th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
satisfied customer
got a representative quickly and discussed my situation and she took care of it very quickly and professionally. Have been with Energy Harbor but just updated the choice for pricing.
Frank from Pennsylvania
March 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
PAPowerswitch
No problems, very easy.
Rabold from Pennsylvania
March 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Review
I have both my gas and electric thru Energy Harbor. Very happy with both!
T from Ohio
March 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Experience
The Company not only have Fantastic fixed rate plans that let you lock in a rate that makes you feel comfortable with your future energy budget, but also let's you easily switch your plan if their prices do come down. Have had everyone in my family switch over to them also.
Scott from Ohio
March 17th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrollment process
Gentleman was very helpful and stayed on the line to ensure online enrollment went smoothly.
KMR from Pennsylvania
March 17th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
dwf
It was fast and easy.
Frisco from Pennsylvania
March 17th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Where I landed when I shopped
Went on PA energy shopping site with plenty of time before the expiration of my current deal. Evaluated that Energy Harbor best suited my needs in the current market. Transaction was very easy and now that I have been through the first billing cycle I see that it was done efficiently.
Randy from Pennsylvania
March 18th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Feedback on Energy Harbor
Great rates easy to sign up
Greg from Pennsylvania
March 18th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New Customer
The sign up was quick and easy. My only suggestion would be that a start date be given so the coordination of changing suppliers is known up front. I do realize working with various companies takes coordination and not always easy. MetEd did confirm dates for me after I called.
PW from Pennsylvania
March 21st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Signing up
Customer service was very helpful and courteous when explaining the procedure. Signing up was simple, easy and fast even for an inexperienced internet user. Sign up was confirmed by email.
Paul from Pennsylvania
March 21st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrolment process
It was easy to apply for Energy Harbour supplier. Price is reasonable.
Sofiya from Pennsylvania
March 21st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Very simple and easy
PPL provided the means to compare electric suppliers and I was able to compare prices and Energy Harbor came out on top again.
snits from Pennsylvania
March 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy to switch power provider
Have not had any problems with switching to this provider.
Anitra from Pennsylvania
March 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Saving money on my utilities with little work on my part!
The switch to Energy Harbor was as simple as responding to an email. They took care of everything, and so far I have saved about 20% on my gas bill.
dallenlee1026 from Illinois
March 24th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good long multi month fixed rate terms.
Multi month Fixed rate terms at an affordable price. A company that seems to be for the people.
Bill from Pennsylvania
March 24th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Service by energy harborRick
Customer service did an excellent job..
Rick from Ohio
March 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Cost savings
Very happy with the rate compared to PpL rates I see a lower difference in my mouth Lu bill
Bruce from Pennsylvania
March 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Change supplier
Although I was on hold trying to start the process, when John got on the line I had a good experience.
Now I will wait for my bill to see just how good the harbor energy experience will be!
Barbara talan from Ohio
March 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great customer service
Working over the internet was super easy. I will tell all my friends.
William from Ohio
March 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
satisfied
Energy costs have skyrocketed! But we felt happy to sign on for a rate that we can live with, and it's a fixed rate for 20 months, without extra fees to be charged for various things other companies charge for.
PA Customer from Pennsylvania
March 29th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Signup Process
It took a long time to signup over the phone, but it seemed to work OK.
Jim from Ohio
March 30th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Customer Assistance
Trish was fantastic!!!
Rick Cicero from Ohio
March 31st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Pricing / Plans
Was on NOPEC plan but they canceled contracts. PUCO Apples to Apples site provided easy comparisons and Energy Harbor had the best price / plan lengths.
DAO from Ohio
March 31st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor your #1 stop for electricity
Great pricing, easy to understand terms and a comforting feeling that you made the right decision.
John L. from Ohio
March 31st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy to work with
I called about service and the experience was good, they were very polite and willing to work with us.
Dmc from Pennsylvania
April 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Best price for 48 months
Enrollment was very easy and I really liked the price and term length
Dave G. from Ohio
April 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Best Price Locked Rate and Term
While searching for a new locked in rate with a long term and low price Energy Harbor was definitely a stand out !
Happy to have found them easily and signed up for 48 months of a locked in price. In these times of utility prices raising and fluctuating it is very comforting to have found them on the site ! Highly recommend them.
Anita Brown from Ohio
April 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrollment process
All went very fast and easy to enroll
Betty from Pennsylvania
April 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Switch service
Best rates out there.
Chuck from Ohio
April 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy to work with
One phone call with very pleasant and cheerful employee. Everything completed within 10 minutes.
Al from Pennsylvania
April 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Switching plans
I was already an existing Energy Harbor customer, and wanted to switch plans to a lower rate. The process was easy, and took less than a week for my new rate to take effect.
Mark from Pennsylvania
April 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Compare to shop
I was an existing customer and found a better rate with Energy Harbor. So easy to deal with and knowledgeable reps.
Glynn nixon from Pennsylvania
April 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
enrollment
very helpful, self explanatory, and great customer service experience
cheryl from Ohio
April 5th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Saved!
My 91 year old mother got caught in a clean energy plan & after her year contract expired she was paying variable rates of .17 to .21 per kwh! In her very small, very cold apartment her bills were $400-$500/mo. Glad she brought it to my attention & we switched.
KAM from Ohio
April 5th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Tim
Every thing was good when signing up for my new service.
Tim Fogarty from Ohio
April 6th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great to be a customer again.
Supper easy to switch
Kyle T from Ohio
April 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Customer service
The customer service was excellent. Answered all my questions . Very professional and polite. Highly recommend you
Kathy from Ohio
April 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Saving me money!
Easy, fast
Kathleen from Pennsylvania
April 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy peasy change to better price!
It was so easy to sign up for Energy Harbor and locked in at a better price for the time period until at least after the presidential election!
Debbie from Ohio
April 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Review for Ben Rzepka
Very fast and pleasant ! Thank you !
Rzepka, Ben from Ohio
April 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
No problem
Everything went through with no issues.
Kim from Ohio
April 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Smooth Operator
The whole process for switching my energy supplier to energy harbor was a very smooth operation! The customer service representative was very professional and courteous. He explained exactly what I would be receiving and talked me through the whole process of signing up. He sent email confirmations and even I received information in the mail. It's now been over a month since I signed up with Energy Harbor and I can honestly say that when I think of this company, I get a positive feeling. Energy Harbor is a company that I can trust and I look forward to being their customer for the next four years.
Amanda from Illinois
April 8th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New Customer to Energy Harbor
My current electric plan is expiring in May and I needed to choose to stay with them or choose a new provider. Choosing a new provider was seamless.
LarryA from Pennsylvania
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New customer for electric supplier.
The enrollment was simple and fast accepted approvement.
Janet Mostyn from Ohio
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrollment
Lady that enrolled me was very friendly and knowledgeable!
Kenneth Sanders from Ohio
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great
Awesome to deal with. Easy to switch. Good price
Ed from Pennsylvania
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Questions about rate increase
Your representative was very helpful. Gave easy to understand instructions on how to enroll online.
Donna from Ohio
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Electric rates
The girl was very helpful
Mick from Ohio
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
customer service
wonderful helpful and knowledgeable associate
wayne from
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great price!
Was easy to sign up,I recommended you to a friend, he signed up and also signed his mother up!
Robert Berkheiser from Pennsylvania
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor did what they promised quickly and easily
Their service was fast, courteous and accurate. Very professional.
Tom from Ohio
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
PA Switch
Energy Harbor had a fixed price KWH rate that was lower than others.
Good Fixed Rate from Pennsylvania
April 12th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great
Enrolled online..easy
Ras from Ohio
April 13th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
I haven't seen a difference in bill
Two months ago I switched providers. PPL is charging
14.612 / KWH so I decided to switch to Energy Harbor at 10.880/kwh. My bill hasn't gone down. I'm not using any more electric then previous months. PPL is charging a delivery fee that seems high for using a different suppler. I was charged $101.82 from suppler and $52.89 for delivery. I'm being charged more then half just for delivery.
Tammy from Pennsylvania
April 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Better rates and contracts
I am this company about a year. Very easy to apply and get better rates.
Yelena from Ohio
April 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Change of energy supplier from Ohio Edison
Easy comversion.
New customer from Ohio
April 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great Energy Choice
Easy to enroll. Service is fantastic
Rick H from Ohio
April 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Saving for a rainy day
Very easy and quick. They explained in more detail. I had already looked and decided my option before calling .
Rita from Ohio
April 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Better rates for longer
AEP went up in price. Found Energy Harbor much better. No hassle change, friendly customer service, so far so good!!
Diana E. from Ohio
April 16th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Mr.
Your service person was very helpful , but I got transferred to many times.(3)
Scott from Ohio
April 17th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrollment
Very smooth
Dave from Pennsylvania
April 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy Peasy
Made so the elderly person without much computer experience could do it.
Constance Reihl from Ohio
April 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrollment Experience
The only experience I have had so far is enrollment.
I am a new customer so I don't know about the experiences yet.
Evaluation and enrollment was simple and easy.
Paul P. from Ohio
April 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
good price
This company seemed to have one of the best prices on Apples to Apples Ohio. I went with the 24-month deal. Thank you very much.
Thomas Lappert from Ohio
April 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
HAPPY RATE Days
Compared many many rates for electric. Found Energy Harbor to have a great rate for a longer term (31 mos.). I'm very please that this company understands people's need for good service with affordable prices.
Ediegirl from Pennsylvania
April 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Happy in south wmspt
Call went smoothly our contact was so professional and human and easy to understand
Dianne in south wmspt from Pennsylvania
April 20th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Happy in south wmspt
Call went smoothly our contact was so professional and human and easy to understand
Dianne in south wmspt from Pennsylvania
April 20th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor
very happy so far.
Roger Nonnewitz from Pennsylvania
April 20th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good Pricing and Customer Service
I'm very satisfied with Energy Harbor as my electric supplier. They have attractive rates and make it very easy to transition from your old supplier. I highly recommend them.
Lola S. from Ohio
April 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Very easy signup, great prices
I found Energy Harbor on PA Power Switch, used the link on that website to signup with Energy Harbor and was approved in no time. Can't wait to start saving $$$$.
Stamminator from Pennsylvania
April 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy Enrollment
The enrollment process is quick and easy. I wish there was a notification step that confirmed the date the enrollment program you chose takes effect.
Dubya from Pennsylvania
April 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy to use
Easy to understand and use website.
Kim from Pennsylvania
April 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good experience
The person I dealt with was very attentive and easy to work with.
Frank from Ohio
April 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor gets A Five
My experience in signing with Energy Harbor was swift and uncomplicated. I compared ratings before hand, knew what rate I wanted and came within cents of getting it. And of course it all comes down to price these days. We need to be producing safe energy - not with windmills. Do the math! It takes oil to manufacture plastic. What landfill are the broken pieces going to?
Vbrought from Pennsylvania
April 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Top notch customer service
The customer service representative answered all my questions and there was absolutely no pressure to sign up with them. Very very helpful. Had them before and have them again. Great rates
Scott from Ohio
April 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
easy choice
Your company had great prices for an extended time frame. The whole process was simple and user friendly. Thank you from someone who is not always so great at using today's technology.
Getting older everyday. from Ohio
April 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
no comment
excellent
Barbara Bradshaw from Ohio
April 24th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Positive experience
Enrollment process was efficient, unlike others I contacted (poor connections, limited business hours). No gimmicks to entice customers. Would have preferred a lower kWh price.
ByronSt from Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor Review
Anytime you can get a good rate without all kinds of catches and fee's, GREAT customer service is a job WELL done.
Dave from Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
All went smoothly
Signed up thru the internet, each step went smoothly with no problems.
Right choice from Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Change is good
I have been hearing about the Ohio Edison rates doubling! First of all Thank God for sister. She is the one that recommended me to Energy Harbor and the plan I choose! Energy Harbor has a great fixed rate for 2 years!! Energy Harbor will be my electric supplier (everything is electric in my apt) so no worries Thank you Energy Harbor for letting me get on board.
Janice from Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great service
Great service
Sandi from Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
#1 Energy Harbor
Energy Harbor has one of the best Customer Service Representatives, being knowledgeable, courteous, and efficient. Energy Harbor rates are comparable and very affordable rates.
Patricia Crespo from Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New Gas Customer
Wendy answered all questions and made the enrollment process very easy. Immediately received a confirmation email with all the information.
EPH from Pennsylvania
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor enrollment
Enrollment was fast and easy. Have them for gas so hopefully, electric will be good too.
RLM from Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enery Harbor Enrollment
Couldn't be much easier. I selected them from the list on my previous supplier, checked the box and then returned the confirmation the next day. Hopefully I was using an apples-to-apples comparison for my selection criteria.
bdinoh from Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Signup for 6.77 cent for Kwh for 24 months
Answered all questions without push you to answer with "YES" to signup questions
Gene from Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
energy select
After checking out many suppliers i chose Energy harbor for my electric supplier. I had a good relationship with Direct energy, hoping Energy Harbor will be good as well. Thank you Carl
Carl S. Martin from Pennsylvania
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good alternative for gas and electric
The sign up for both services was easy and efficient.
DDofBrunswick from Ohio
April 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Electric energy review.
Excellent.
Nathan from Pennsylvania
April 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Review
I haven't had any exchange with customer service. But, signing up was quick and easy!
handelot from Pennsylvania
April 27th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New Customer
Good rates and plan. I signed up for a no cancellation plan. I would prefer if the Terms and conditions of this plan more clearly spelled out that there was no cancellation penalty at any time. It is advertised as such and is the case, but is not clearly spelled out in the T & C. I can't rate all categories yet, but a rating was required to proceed.
Terry from Pennsylvania
April 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New customer
Just started
Greg from Pennsylvania
April 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Easy to sign up
Very easy to switch to their service. Very pleased so far.
Tami from Ohio
April 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Quick and easy
I went onto the site, I had energy harbor already but wanted a fixed rate. Super easy.
SHayden from Pennsylvania
April 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Happy for lower rates!
Easy to switch to a lower rate, prompt reply of approval.
Mona from Pennsylvania
April 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Electric rate
Customer service was extremely helpful
Brian from Pennsylvania
April 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
great
they were very helpful
T Disbrow from Ohio
April 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New customer
I have just started with Harbor, so I cant evaluate on billing, but they made the switch from my previous supplier easy.
Paul from Pennsylvania
April 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Painless
Everything went smoothly and painlessly . The 3 options were presented and I chose the 1 best for me . Thank you
Dave from Ohio
April 29th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New customer
So far so good!
N0pecNope from Ohio
April 29th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Fixed rate price adjustment
Great customer service
Edward Neal from Pennsylvania
April 30th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
SAVING MONEY AND THE ENVIRONMENT
PHONE SUPPORT WAS KEY
SAVING MONEY AND THE ENVIRONMENT from Severna Park, Maryland
December 12th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
3-4 Star Reviews: 28 (12%)
To many companys
I don't like all these company's calling me and wanting me to take there electric. As of now I am paying for 3 bills plus Met-Ed. All I want is one company. My bill went from $50.00 to $93.00 , what is going on with this.
Margaret Bierbower from Pennsylvania
February 8th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
So far so good
I need more than a monthly cycle to determine performance. Also I need to experience a problem to determine customer service support
larrylewis from Ohio
April 9th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
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Customer
Price. I am on a fixed budget.
Steve Cycyk from Ohio
July 2nd, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Much better than my previous carrier
It's much too early in our relationship to draw any serious conclusions, but you have done a much better job than my previous carrier who is now in a class action suite for knowingly over charging.
Robert from Ohio
October 15th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
So far so good
Other than having to wait a good month to get there, its fine. Have only had 1 bill . Wish the process/changeover could have been immediate!
Too long for changeover to take place from Ohio
October 27th, 2022
Billing & Account Management
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Pricing, Plans, & Promotions
How likely are you to recommend?
ENROLLMENT WAS EASY
So far, I have just enrolled with Energy Harbor - which was easy to do. Have not yet encountered my first billing cycle.
phillysub from Pennsylvania
January 28th, 2023
Billing & Account Management
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Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Service
People were pleasant and helpful without being pushy!
John from Ohio
January 28th, 2023
Billing & Account Management
Customer Service
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Pricing, Plans, & Promotions
How likely are you to recommend?
Easy Peasy
The on line enrollment process was quick and easy.
Phil from Pennsylvania
February 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
My service hasnt started yet
I found a plan that I liked at an affordable price that was several cents lower than UGIs rate. My only concern is that UGI says the transfer will not take place for 30 to 60 days. I am disappointed at this delay, but Im looking forward to saving money with energy harbor.
Nan from Pennsylvania
February 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Too new to rate
Easy set up.
Me from Pennsylvania
February 26th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor
Applying was very easy
Online from Pennsylvania
March 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
all is good
its all so confusing to me
bonnie from Ohio
March 1st, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
1st time
so far so good.
anth from Ohio
March 10th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
American customer
Wish I could sign online, hard to understand the lady from El Salvador who signed me in. Can we get Americans in the USA to do this task. ??
Howard from Ohio
March 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Keep at it
It all worked out after some issues. Took 2 trys and 5 calls to energy harbor.
Keep trying from Ohio
April 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Electric provider decision.
This company offers a variety of pricing and monthly options that are over the place, to say our decision was easy would be a lie!
Electrical Choice from Ohio
April 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Representative seemed distracted
The representative seemed preoccupied with other things during my call. I decided to use EH for my gas as well as renewing by electricity. The cost was a little higher on the Apples to Apples comparison but decided to combine since it was for 48 months instead of 9-12 months for others. The representative seemed prepared for renewing the electricity but seemed taken back when I mentioned I wanted to switch the gas. Not a bad experience just different from how representatives from other providers.
Joel Presson from Ohio
April 9th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Sign up
Easy
Wendy from Ohio
April 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
sign up
I just signed up for Energy Harbor and need at least a month to see how things go.
Kathleen Shick from Pennsylvania
April 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Enrollment Experience
The only experience I have had so far is enrollment.
I am a new customer so I don't know about the experiences yet.
Evaluation and enrollment was simple and easy.
Paul P. from Ohio
April 19th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Initial sign up
Will wait until I start getting the service and see the first couple billing statements to see if your company is on the up and up.
ps. billing and account rating of one star only means I have not been billed yet but your system doesn't allow me to bypass that question.
vince from Pennsylvania
April 22nd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
requested price per KWH
Your Billing, and Recommend questions do not apply to me yet. Have had no experience with either but will have in a few months
? from Pennsylvania
April 23rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Read the review not a summary
Gas sign-up and supply by EH months ago without incident, meter readings are always actual. Enrolled for electricity supplied by EH, processing now. Smooth application.
Not me from Ohio
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Electric supplier
Rhonda was very helpful to me in answering all my questions. Also very informative. Thank you Rhonda
Edward Sklar from Pennsylvania
April 25th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New Customer
Good rates and plan. I signed up for a no cancellation plan. I would prefer if the Terms and conditions of this plan more clearly spelled out that there was no cancellation penalty at any time. It is advertised as such and is the case, but is not clearly spelled out in the T & C. I can't rate all categories yet, but a rating was required to proceed.
Terry from Pennsylvania
April 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
I don't know what this is.
so far so good. It's too soom to tell.
scott from Ohio
April 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
disappointed
I have not received a copy of the contract so I review it. I don't know my account number
Diane from Pennsylvania
April 29th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Plan & Rate changes
I signed up for a plan last Oct with fixed rate for 48 months. Rate was quite a bit higher than I had paid before, but similar to others. Looked again in Jan and rate had dropped. but decided to let it run. Just checked again and it was 0.0669 vs the 0.0849 I got last Oct so I signed up for the new (31 mo) rate. Too bad you can't let folks know when your rates change.
Tom Davis from Ohio
April 29th, 2023
Billing & Account Management
Customer Service
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Pricing, Plans, & Promotions
How likely are you to recommend?
2-3 Star Reviews: 13 (5%)
self
not bad
john from Ohio
August 21st, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Customer Service Representative Lacking
Well, if you can get past the customer service representative, you may do alright with Energy Harbor. I had to repeat my natural gas company's service account number for a total of 4 times. Energy Harbor's customer representative could not get it straight and then became defensive as I was pressed for time! I slowed down, phonetically spelled each letter, clearly enunciated each numeral and guess what? Wrong when repeated back by the representative. If it wasn't for the agreeable service plan, I would have cancelled the order after this nerve wracking ordeal.
Customer from Ohio
May 2nd, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Not enough time to accurately rate
See above
Snowman from Ohio
May 2nd, 2021
Billing & Account Management
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Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Tried to switch, but couldn't ...
My 'Service Delivery ID' could not be found by Energy Harbor, and without that, they couldn't help me. I eventually went with my second choice (who had no problems with the same Service Delivery ID).
John Hamilton from Ohio
June 14th, 2021
Billing & Account Management
Customer Service
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Pricing, Plans, & Promotions
How likely are you to recommend?
Initial Review -
We searched out Energy Harbor for electric service in early July, 2021 in order to receive the competitive pricing. All information was submitted and to be effective for the July 19th meter read. However, there was a billing error and we now are enrolled as of the August 19th meter read. Now we have missed out on a month of Energy Harbor's lower rate. Added cost for this billing error ~~ $50.00.- amount to be saved with E.H. rates.
Ed Boeing from Ohio
August 26th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
33% More
I was fooled into thinking Energy Harbor would be cheaper than Ameran but my bill is 33% higher.
GCoker from Illinois
August 18th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
ENROLLMENT WAS EASY
So far, I have just enrolled with Energy Harbor - which was easy to do. Have not yet encountered my first billing cycle.
phillysub from Pennsylvania
January 28th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
disappointed so far
When I enrolled, I was disappointed that I didn't get a confirmation e-mail and other than the confirmation info on your website (which I had to cut and paste into an e-mail to myself), I haven't heard another word.
dcpfjr from Pennsylvania
March 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Need Budget billing
It would be very beneficial to offer budget billing to your customers. Considering going back to aes because of this.
Jake from Ohio
March 14th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Sign up not easy
Nowhere does it say your current provider under AEP was connected to your zip code. Thus, could not get order to go through. Energy Harbor had no answer except do it on phone. I had to finally figure it out on my own as I didn't want to do it on the phone. Eventually after I sent screen shots they got it. Was very frustrating. Website should let you know your SDI is connected to your zip.
LC from Ohio
April 4th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Only Experience is Order thru PA Power Choice
Annually, I review my options for an electricity supplier. My choice is based on the cost per kw. Harbor Energy provided the best option. Selecting the company online was easy and direct. Usually I have experienced a delay between the application and the provider company response to take me on as a customer. Harbor Energy responded promptly and accepted me as a customer. I now await the promised documentation of the contract.
PA customer from Pennsylvania
April 7th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
too new
have no opinion other than the process to sign up is easy not had any other contact w/ company yet.
Pa from Ohio
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Power
Good experience.
Henry from Pennsylvania
April 25th, 2023
Billing & Account Management
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How likely are you to recommend?
1-2 Star Reviews: 15 (6%)
Awful company.
When my first energy contact was bought out by this company they did not tell me they impose a $50 fee for canceling. My original contact shows a $0 cancel fee. The customer service department is horrible and was unwilling to listen to me. Never choose this company the are thieves and liars.
Dylan N from Ohio
October 20th, 2020
Billing & Account Management
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Pricing, Plans, & Promotions
How likely are you to recommend?
Criminals
I received a letter in the mail saying that I had submitted an application to Duke energy for their electric choice program. The amazing thing is I never did such a thing. Energy harbor gave me less than a week to keep this from happening. This is a horrible way to do business and seems a lot like identity fraud. You guys suck .
NotGettingSwindledByYou from Ohio
December 9th, 2020
Billing & Account Management
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Pricing, Plans, & Promotions
How likely are you to recommend?
Ass Clowns And Theft by Energy Harbor
Started w Energy Harbor wanting to give out energy efficent light bulbs. ending up being them stealing my Utility Account. ended that, then they attempted to do it a second time. Called and refused them, was told it would stop. Now this company is doing it again. time to call a Lawyer I think. Thives and crooks, Deceptive buisness practices. Liers not to be trusted. The third time an even higher rate.
Ernest Roberts from
March 12th, 2021
Billing & Account Management
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Order Experience
Pricing, Plans, & Promotions
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Steve Penix
I was told I would receive a $100 debit card for switching and that has not been completed.
Steve Penix from Ohio
May 17th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor goes into default
I just switched to Energy Harbor. The rate was great. Now one month later, I receive a letter from AEP Ohio stating Energy Harbor is in default . Now Im dissatisfied with the whole film flam process in selecting The Energy Supplier. For now Ill stick with AEP at 0.51/kWh .
Jerry McClain from Ohio
November 15th, 2021
Billing & Account Management
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Pricing, Plans, & Promotions
How likely are you to recommend?
Energy Harbor Review
Good experience. Looking for new provider and received an excellent rate. Very helpful representative.
Sandy from Ohio
June 6th, 2022
Billing & Account Management
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Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
This is a complete rip off
unbeknownst to me I was enrolled with Energy Harbor. My bills were fine for awhile then all of the sudden I received a bill that was so grossly over my normal bill and their customer service was rude and their lack of compassion was astounding. Don't sign up with them and check your bills monthly to make sure you aren't signed up with them without your knowlege
Robbery from Pennsylvania
August 15th, 2022
Billing & Account Management
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Pricing, Plans, & Promotions
How likely are you to recommend?
Not happy
Serviced never switched from IGS to Harbor
Milton from Ohio
September 4th, 2022
Billing & Account Management
Customer Service
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My switch to your company is not reflected yet after 55 days
There is nothing to report yet. Its been 55 days since I have switched to Energy Harbor, but my latest bill still shows the previous company I have been with and its outrageous rate. Very disappointed it takes that long to switch.
Irina G. from New Jersey
October 15th, 2022
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Not transparent
When I contacted Energy Harbor I was not made aware of their lowest fixed rate. Once I discovered their lower rate , I had to contact them again. Very frustrating.
Jim from Pennsylvania
December 10th, 2022
Billing & Account Management
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Pricing, Plans, & Promotions
How likely are you to recommend?
New customer
I have just signed up to use Energy Harbor, have yet to have any interaction with the company. Check back in 3-4 months to get a rating.
Tom from Pennsylvania
February 4th, 2023
Billing & Account Management
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Pricing, Plans, & Promotions
How likely are you to recommend?
Opinion of energy harbor
We enrolled with energy harbor and have never heard anything from you since then
Robert Cox from Pennsylvania
March 29th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Electric service
As of April 1st I am still receiving the higher rates from AES, so I cant comment on your service yet!!
Sandra McKee from Ohio
April 3rd, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
too new
have no opinion other than the process to sign up is easy not had any other contact w/ company yet.
Pa from Ohio
April 11th, 2023
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
timing
billing I signed up 3 months ago
sir from Ohio
April 23rd, 2023
Billing & Account Management
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How likely are you to recommend?
Energy Harbor News
No applicable blogs have been written
Energy Harbor FAQs
-
What is the cheapest plan that Energy Harbor has?
- The cheapest plan Energy Harbor has is Safe Harbor 5, with rates starting at 10.58. This is a 5 month plan.
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Where can I order Energy Harbor electricity?
- Energy Harbor has electricity plans in Ohio, Illinois, Pennsylvania, Maryland, and New Jersey
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Where can I order Energy Harbor natural gas?
- Energy Harbor has natural gas plans in Illinois, Ohio, Pennsylvania, Maryland, and New Jersey
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What do customers think about Energy Harbor?
- That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Energy Harbor customer review is 4.5 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
32 Month Fixed Rate
Safe Harbor 32
12.09¢
per kwh
$0.00
MRC
The 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add
to each of your bills in addition to the electric usage charges.

5 Month Fixed Rate
Safe Harbor 5
10.58¢
per kwh
$0.00
MRC
The 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add
to each of your bills in addition to the electric usage charges.

12 Month Fixed Rate
Safe Harbor 12
10.99¢
per kwh
$0.00
MRC
The 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add
to each of your bills in addition to the electric usage charges.

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