Direct Energy -- Profile Analysis

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Direct Energy is one of the largest providers of energy and energy-related services in North America. With customers in all 50 states, 10 Canadian provinces, and Washington, D.C. Direct Energy has also shown to be a progressive company, developing new plans, products and technology that deliver consumer insights and resources to help them save money. The Nest Learning Thermostat, Plenti and their personalized Online Account Manager are all tools that Direct Energy puts in the hands of their customers to use less energy. They're also very progressive, with active social communities on Facebook, Twitter and Pinterest that help them stay in contact with their customers.

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Direct Energy Plan Summary

Direct Energy does not currently have any plans available on MD Energy Ratings.

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Customer Reviews of Direct Energy



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Most Recent Direct Energy Reviews  


Nothing to complain about
Been with this company for 3 years. They are great, I do not know
why everyone doesn't give them 5 stars.
Excellent from Catawissa PA

Pa.electric
Decreased my bill by $30.-40. Leaves me more money at the end of the month. Linda from Mc Connellstown PA

Experience with Direct Energy
When we were looking to change our utility supplier, we were given the name of Direct Energy by our neighbor. We found it very easy to order Direct Energy. Our Experience with Direct Energy from Doylestown OH


4-5 Star Reviews: 301 (47%)



Direct Energy review

So far, so good, No complaints.

Rick from Nottingham, Maryland
February 20th, 2024

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3-4 Star Reviews: 33 (5%)



Seamless Transition

This switch to Direct Energy was seamless. I had a previous provider and the initial sign up was painful and I experienced delays. Direct Energy did everything correctly the first time.

A User from 06370, Connecticut
June 10th, 2024

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2-3 Star Reviews: 41 (6%)



DO NOT USE Harassing phone calls

My contract was up with direct energy and I decided not to renew. They have been calling me non stop for two months. I block the number and they call from another number. I cannot get them to stop calling.

Annoyed in PA from 19403, Pennsylvania
May 12th, 2023

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1-2 Star Reviews: 234 (37%)



deceptive

advertise 6.49 -7.19 fill out information and they will not accept. When you call they quote 13.1. twice what they advertise

Direct Energy from Essex, Maryland
August 10th, 2022

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