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About Clearview Energy

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Clearview Energy is an energy provider licensed to do business in Connecticut, Washington D.C., Delaware, Illinois, Massachusetts, Maryland, Maine, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, and Texas.

Maryland Energy Ratings Score:


( 3 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Clearview Energy Customer Engagement

4   Reviews

  Replies

Response Rate:
0.00 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Clearview Energy


Clearview Energy Electricity Plans

Plan Company
Rating
Length Price
Clearview Energy 12 Months Fixed
12 months

/ kwh
Clearview Energy Variable Rate
month to month

/ kwh
Clearview Energy 6 Months Fixed
6 months

/ kwh


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4 Reviews and Replies for Clearview Energy


Dishonest and Shameful

(1 / 5)

  i signed up for their residential gas service due to advertised low rates. after couple of months i have noticed I've been charged higher rates. i called them and they told me without a shame that every charge have a surcharge of $10. this charge effectively exceeded PSE&G rates and clearly was not the deal i was hoping for. I have told them i was deceived by their false advertisement and like to disconnect. For such they charged me $50 early termination fee.
This is a dishonest and shameful practice and have to be stooped

barak
May 4th, 2019

Billing and Account Management
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Don't Even Try

(1.2 / 5)

  The person who wrote about the bad customer service is right! I called to ask about their rate and probably switch to their service but after being told in the automated message that I was number 1 in line and my wait time would be 1 minute ten minutes went by with no one answering. I hung up and will not try again. With that kind of customer service you have to wonder what kind of company it really is and be fairly sure that when you need to change your plan or question your rate they will not be there to assist you.

H
April 16th, 2019

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Bait and switch!

(1.4 / 5)

  Clearview gets you to switch with their low-rate contract term. However, they give you NO NOTICE of what the variable rate will be when that contract expires. After my Clearview contract expired, my rate skyrocketed from $0.1109 to $0.2009 per kWh - that's an 81% increase! And the "price to compare" from PSE&G was only $0.1261 for that period. Clearview's variable rate is larcenous, plain and simple! Don't get caught!

Courtney L.
January 28th, 2019

Billing and Account Management
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NO customer service!!

(2.2 / 5)

  We've had Clearview for a year, because they had a competitive rate and offered 100% renewable with no fees. I was interested in renewing for a year but unbelievably, they cannot seem to make it happen. I tried 3 times to login to my account online. The site didn't recognize my password even though it's correct. I clicked "forgot my password" each time but never got an email to reset. I tried calling customer service. Both times it said there was a 2 min wait, but after 15 min I hung up. I sent an email to customer service saying I just wanted to sign up for more service, but if I couldn't get a response, I would choose an alternative. Guess what I got -- yup, nothing. If they could provide even a hint of service I'd stay, but now I'm concerned that if this is how they respond to requests for business, I'll never get help if I actually have a problem.

MK
December 5th, 2017

Billing and Account Management
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