CleanSky Energy -- Profile Analysis

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In May, 2020, Titan Power and Gas officially began doing business in Ohio as CleanSky Energy. Titan Power and Gas was licensed by the Pennsylvania PUC in 2016, and operates in Ohio and New York as well. As a new market entrant Titan has positioned itself as a PA Electricity provider that features easy to understand rates. And by and large they are. Titan's Fixed rate plans found on PA Power Switch are under PP&L and PECO's Price to Compare rates. You should recognize that Titan does charge a $5.95 monthly base fee that adds .075 cents per kWh to your rate at 800kWh/ Month. At this point we have limited reviews for them and have ranked them at 2.9 stars.

All CleanSky Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
12.49¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
12.99¢ / kwh
$0.00 monthly recurring charge

CleanSky Energy Plan Summary

Total Plans

2

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Customer Reviews of CleanSky Energy

Reviews Overall

5th place
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Most Recent CleanSky Energy Reviews  


Smooth transition & the best Natural Gas price.
No problems so far. Smooth transition from previous supplier & the best Natural Gas Rate I could find. Marko from Ellicott City MD

Excellent Customer Service
worked with Francine today on my Gas Utility, she was excellent and very patient w/mature and ill at the time customer. This organization has been very upfront w/my need for all details, and requests. I would highly recommend them in all facets of their customer service. Only wish we could get a bit more competitive w/electric rates, would want them as my supplier for electricity too. Deb C from Mc Elhattan PA

Review 11/8/23
My rep, Dante was very nice, clear with information and very knowledgeable Barbara from Philadelphia PA


4-5 Star Reviews: 93 (37%)



Smooth transition & the best Natural Gas price.

No problems so far. Smooth transition from previous supplier & the best Natural Gas Rate I could find.

Marko from Ellicott City, Maryland
February 5th, 2024

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3-4 Star Reviews: 16 (6%)



Renewal

Rovis from Cleveland, OH was the customer service agent I spoke with. Very kind and informative person. Listened to everything I needed taken care of and helped explain some prior issues from earlier in the summer that had been resolved but were still showing up on my bill.

This man is dedicated to his job and helping out his customers. I hate to say it but I was that customer calling at the last minute before they closed, and he was the last service rep there till past closing time helping me out.

He got me a great renewal rate, locked me in for 6 months, reviewed my previous bill, was very informative, did everything very quickly... and the entire time was incredible.

If management is reading this, this man deserves a raise!

Christopher Albright from Middletown, Maryland
November 5th, 2021

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2-3 Star Reviews: 6 (2%)



DONT USE CLEANSYKY ENERGY

I've been a customer for a year. I received the reduced rate when I initially signed up. After 1 year and not signing a contract my rate went up 110%!! So, if you aren't monitoring your email or mail goes to spam expect to pay over 110% if you don't renew with them which I consider to be outrageous! I am reasonable and can understand an increase of 10-20%, but not 100% which in my opinion is them taking advantage of the situation.

Gates from 18914, Pennsylvania
November 9th, 2023

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1-2 Star Reviews: 145 (57%)



Be careful if you have solar

I changed from another wind/solar provider to CleanSky. There was no information that they would not honor both a) my own solar panels and b) community solar. Potomac Edison didn't help, but the bottom line is that I was hit after complaining to Potomac Edison with a bill 3 months later that ignored all my solar benefits effectively meaning that I am paying twice since the forced me to pay CleanSky for my Gross kwh before taking into account the Net for Solar (which would have been close to zero). When I talked to CleanSky, they effectively said that I should have known when I ordered online that they didn't explicitly say that they honored solar (Whaaat? Really?). And that if I had called vs used the online ordering they would have warned me (Whaat? Really? can't order online and have solar). This is a scam if you already have solar and they don't care and won't honor the kwh from your solar. This is deceiving practice and evident of a broken system where one is actually penalized for trying to get all their energy from solar or wind instead of gas and coal. Very disappointed and hope that folks see warnings before they consider signing up for companies such as this.

Disappointed Solar User from New Market, Maryland
August 12th, 2023

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Customer Service
Order Experience
Pricing, Plans, & Promotions
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CleanSky Energy News  


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