CleanSky Energy -- Profile Analysis

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In May, 2020, Titan Power and Gas officially began doing business in Ohio as CleanSky Energy. Titan Power and Gas was licensed by the Pennsylvania PUC in 2016, and operates in Ohio and New York as well. As a new market entrant Titan has positioned itself as a PA Electricity provider that features easy to understand rates. And by and large they are. Titan's Fixed rate plans found on PA Power Switch are under PP&L and PECO's Price to Compare rates. You should recognize that Titan does charge a $5.95 monthly base fee that adds .075 cents per kWh to your rate at 800kWh/ Month. At this point we have limited reviews for them and have ranked them at 2.9 stars.

All CleanSky Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
12.49¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
12.49¢ / kwh
$0.00 monthly recurring charge

CleanSky Energy Plan Summary

Total Plans

2

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Customer Reviews of CleanSky Energy

Reviews Overall

6th place
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Most Recent CleanSky Energy Reviews  


Anna - great customer service
I called in today because I got a disconnect notice I had it on autopay, so I didn't understand. I'm sure I sounded frantic, but Anna was very kind and professional. She was helpful and cared for my concerns. She worked everything out, took my payment and made sure I wouldn't be disconnected. I only wish I had got a notice that my card didn't go through earlier so I wouldn't have been charged a late fee. olm from Galveston TX

Excellent Customer Service
They walked me through getting signed up again for an additional 6-months very easily. Matthew Miller from Pittsburgh PA

good
Customer service Joel was extremely helpful and explained the confusing costs to renew my contract at a lower price that was much better for me. THANK YOU JOEL. Joanne C. Brandt from Mansfield OH


4-5 Star Reviews: 86 (39%)



Renewal

Just completed my renewal with CleanSky via Rovis, great young man who knows his job has a clear American voice, thank you, and give this young man a raise

Brett Stiltner from Dundalk, Maryland
June 6th, 2022

Billing & Account Management
Customer Service
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3-4 Star Reviews: 14 (6%)



Renewal

Rovis from Cleveland, OH was the customer service agent I spoke with. Very kind and informative person. Listened to everything I needed taken care of and helped explain some prior issues from earlier in the summer that had been resolved but were still showing up on my bill.

This man is dedicated to his job and helping out his customers. I hate to say it but I was that customer calling at the last minute before they closed, and he was the last service rep there till past closing time helping me out.

He got me a great renewal rate, locked me in for 6 months, reviewed my previous bill, was very informative, did everything very quickly... and the entire time was incredible.

If management is reading this, this man deserves a raise!

Christopher Albright from Middletown, Maryland
November 5th, 2021

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2-3 Star Reviews: 5 (2%)



I was hustled & I rescinded

A door-to-door sales rep for Clean Sky came to me and persuaded me to switch. She was personable and helpful but employed high pressure tactics and capitalized on my confusion about the energy choice program. I have rescinded!

WendyOhio from Ohio
May 19th, 2022

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Customer Service
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1-2 Star Reviews: 125 (56%)



A thief shaddy company.

The worse company I dont understand who allowed this company to exist. Charged me 4 times the normal rate in my area. When I asked at 888-355-6205. After an hur of hold and wish wash told supervisor is busy cant explain.

Yogendar Dusaj from Hanover, Maryland
May 15th, 2023

Billing & Account Management
Customer Service
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CleanSky Energy News  


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