American Power & Gas -- Profile Analysis

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Customer Reviews of American Power & Gas

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Most Recent American Power & Gas Reviews  


Jennifer gave me excellent customer service
Jennifer was very courteous and professional. She addressed and solved my problem completely Jennifer was very courteous and professional from Huntingdon Valley PA

Paid my early termination fees for $199 for electric and $199 for gas!
Promptly paid my early termination fees AND gave me much better rates! Everyone I spoke to was very helpful. Christine MT from Allentown PA

Jennifer B Ext 1790
My daughter and I had problems signing up. When I called I was blessed to have Jennifer B Ext 1790 answer. She was truly outstanding in every way. Very polite and courteous and thorough. She worked on our problems, kept in touch and resolved everything. Please honor her excellent service!! Judy Strini from Pittsburgh PA


4-5 Star Reviews: 69 (51%)



Review my kwh rates

My agent was Robyn Gregory and she was pleasant and very knowledgeable on reviewing my Delmar VA plan with me. I am happy with this company but like all others you have to review your bill and rates. It is greatly to your advantage to do this occasionally as rates fluctunate each month. Call and ask for Robyn!

Ruthann Rickert from Rising Sun, Maryland
March 24th, 2022

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3-4 Star Reviews: 8 (6%)



Did the change go through?

I attempted to change from my default provider to American Power and gas 2-3 months ago. I have been checking every bill diligently, but have been unable to determine if the change ever went through. If it did, I have to provide high marks for seamlessness. But I dont know if it did.

John from 15656, Pennsylvania
July 2nd, 2024

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2-3 Star Reviews: 6 (4%)



Did the change go through?

I attempted to change from my default provider to American Power and gas 2-3 months ago. I have been checking every bill diligently, but have been unable to determine if the change ever went through. If it did, I have to provide high marks for seamlessness. But I dont know if it did.

John from 15656, Pennsylvania
July 2nd, 2024

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1-2 Star Reviews: 56 (42%)



Complete Bait and Switch

Absoute scam. Offered savings to current rate. By three months in the rate is 3x or more than the default service rate. And cancelling is near impossible and takes a couple months. DO NOT LET THEM SCAM YOU! They bank on you not looking at the rates on your bill to massively overcharge you.

Susan from 14032, New York
August 21st, 2024

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